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Customer Service Representative

3 months ago

Edinburgh, United Kingdom Sanderson Recruitment Plc Full time

Sanderson are partnering with a market leading financial services company who are looking for motivated and dynamic customer service representatives to join one of the most essential teams across the whole business.

Role Responsibilities:

- Handle inbound phone conversations to solve general customer enquiries
- Liaise with Independent Financial Advisors and legal entities on behalf of the customer
- Provide expert knowledge on products and policies
- Deliver outstanding customer service

Skills and Experience:

- Confident telephone manner
- Basic technical skills and computer literacy