Customer Service Representative
3 months ago
We are seeking a talented and enthusiastic Customer Sales Representative to join our growing team. As a Customer Sales Representative, you will be the first point of contact for our customers, assisting them with inquiries, providing product information, and driving sales through exceptional customer service.
**Responsibilities**:
- Provide exceptional customer service to clients in person
- Build and maintain strong relationships with customers by providing outstanding service and support
- Up sell products and services to customers when appropriate
- Analyse customer needs and provide appropriate solutions or recommendations
- Communicate effectively with customers to ensure their satisfaction and resolve any issues that may arise
**Requirements**:
- Ability to multitask and prioritise tasks effectively in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to work independently as well as part of a team
**Salary**: From £23,363.25 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Edinburgh (preferred)
Work Location: In person
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