Customer Service Representative
3 months ago
Customer Service Representative in Edinburgh
**Duties**:
- Provide exceptional customer service and support to clients
- Resolve customer complaints or issues in a professional and timely manner
- Upsell products or services to customers when appropriate
- Analyze customer needs and recommend suitable solutions
- Maintain accurate and detailed records of customer interactions
**Requirements**:
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Ability to work well in a team environment
- Previous customer service experience preferred
- Ability to multitask and prioritize tasks effectively
- High school diploma or equivalent required
**Salary**: From £25,000.00 per year
**Benefits**:
- Company events
- Company pension
- Gym membership
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Work authorisation:
- United Kingdom (required)
Work Location: In person
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