Customer Service and Administration Officer

2 weeks ago


London, United Kingdom Gordon Yates Full time

Excellent communication both spoken and written.
- Excellent attention to detail.
- Previous Licensing or trademarking experience is highly desired.

**Customer Service and Administration Officer**

Have you had previous customer service administration experience?

Those with experience of licensing or trademarking are encouraged to apply.

**Who will you be working for?**
Our client is a not-for-profit licensing and conservation organisation. They are seeking someone to join the team, to work as a Customer Services and Administration Officer.

**What will you be doing?**
This position will support the licensing team and will include the following duties and responsibilities:

- Data entry.
- Attending to and processing customer queries.
- Providing information and advice on Charity related issues.
- Supporting project work, incoming queries, training staff members, identifying and implementing efficiencies and ad hoc issues.

**About you**
- Excellent communication both spoken and written - essential.
- Additional languages are a great advantage.
- Excellent attention to detail.
- Good computer skills, including the use of standard software packages (MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat).
- Excellent communication skills.
- Previous administration skills and experiences.
- Previous Licensing or trademarking experience is highly desired.

**What’s in it for you?**
This is a rare and excellent permanent opportunity to join an organisation making a difference. Benefits include pension scheme, annual leave (25 days), death in service insurance and an opportunity to work for an employer of choice making a difference.

The applicable salary is £29,836pa (dependent on experience).

**Please aim to submit your CV for consideration as soon as possible.**

**How to apply?



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