Customer Service Administrator
2 weeks ago
Are you currently looking for a varied and fast paced role within Customer Service?
Would you be excited by the prospect of working for an ambitious, family run company? Are you seeking an opportunity for self-development?
Our client based near Brentford are seeking a customer focused individual to join them at their head office to be the face of the company.
Please note: Due to the location, you will need your own mode of transport
Job title: Customer Service Administrator
Salary: £24k - £26k
Hours: 40 hours per week, Mon - Fri, 08:30 - 17:00
Location: Brentford, Office based
Role type: Full time, Permanent
Responsibilities of a Customer Service Administrator:
- Be the first point of contact, greeting all visitors
- Answer all incoming calls and emails
- Deal with all post and couriers
- Open and close the reception area
- Manage security and access control
- Work closely with the facilities coordinator
- Support the facilities team with the in-house ticketing systems, allocating jobs across whole business (21 sites)
- Process invoices
- Obtain quotes
- General reception duties, i.e. manage stationary, always keep reception tidy
- Ad hoc duties as required
Desirable:
- Keen interest in personal career development
- Ability to work independently and as part of a team
- Strong communication
- IT literate
- Attention to detail
- Customer service experience
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