Sales / Accounts Administrator - Customer Service

4 months ago

Bolton, United Kingdom RecruitmentRevolution.com Full time

Do you love how it feels to work in a busy and varied role, working closely with colleagues to deliver a great customer experience?

If you have outstanding administrative skills with a passion for customer service, this might be the perfect opportunity for you.

**Role info**:
Sales and Accounts Administrator
Bolton
Up to £26,000 Depending on Experience

**Values**: Trust and Dependability
**Company**: Industry Leading / Multinational Car Brand
**Your Background**: Administration, Customer Service, Attention to Detail, Excellent Organisation.

**About us**:
Since being founded, we have grown into a major multinational automotive manufacturer. This is a fantastic time to join the company as we go through a period of growth with exciting future plans ahead, we want you to be a part of that

We are committed to building a diverse workforce and culture - everyone is welcome. You’ll develop your career with one of the world's most prestigious companies, learning alongside some of the industry’s best talent. Skoda is one of the highest ranked Automotive Brands in the world. We are constantly evolving so there is always something new just around the corner

**The Sales and Accounts Administrator role**:
As a sales administrator, you will provide exceptional administrative support to our sales team, assisting with the processing of customers’ vehicle orders and all associated administration, you’ll be keen to learn, highly organised, and passionate about customer service.

**Key Responsibilities**:
+ Being a central point of contact for your colleagues, communicating constantly and relaying information accurately and in a timely manner.
+ Working closely with the sales team to process customers’ vehicle orders, ensuring vehicles are ordered exactly to customer requirements.
+ Completing pre-delivery related tasks eg. vehicle registration, taxing vehicles, collating paperwork in a timely and accurate manner.
+ Providing administrative support to the sales team, keeping them informed of customer order status and any issues that might arise.
+ Liaising between in-house departments, including after sales, ensuring completion of invoicing and to ensure records are accurate and up to date.
+ Managing stock, keeping records complete and up to date for new, used and fleet sales.
+ Providing appropriate data for centre financial reporting and customer relationship management.
+ Also working on some areas of Accounts within the site.

**About you**:
+ Able to multitask efficiently whilst simultaneously ensuring customer satisfaction.
+ Outstanding administrative skills, great attention to detail and organisation.
+ Enjoy constantly meeting new people and building rapport and connections.
+ Have strong communication skills and enjoy presenting ideas to others.
+ Enjoy supporting and assisting colleagues and be willing to go the extra mile.
+ Passionate about the automotive industry and want to work in the world’s biggest manufacturer.

**You might have worked in the following capacities**:
Administration, Administrator, Customer Service, Sales Administrator, Brand Ambassador, Front of House, Accounts Administrator, Customer Care, Customer Relations, Client Success.

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