Customer Service Call Centre

5 months ago


StokeonTrent, United Kingdom Uniting People Full time

Salary: Starting on £21,000- rising to £22,000 after 6 months. Also, a £500 bonus after three months in the business.

OTE £24,000

Hours: 8am-4:30pm one week, 10:30am - 7pm the next. One in 4 Saturdays 8am-12.30pm.

Full Training Provided
- **What you'll be doing**:_

As a customer service advisor here you'll be working along side of the business, helping customers with their payments and payment plans.

**We want you if you’ve got**:

- Customer Service Experience
- Plenty of positive energy
- A sparkling telephone manner
- A cool head under pressure
- An inspiring ‘can do’ attitude
- Drive to be your best
- Confidence to be a ‘people person’
- Experience of working to targets
- **Key Responsibilities**:_
- General customer service
- To assist customers with financial help
- Update the computer systems with all relevant information
- Assisting customer issues

**Start Date**: May

**Job Types**: Full-time, Permanent

Pay: £21,000.00-£22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Work Location: In person


  • Call Centre Agent

    5 months ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Call Centre Agent** **Monday - Friday - every other Saturday with day off in the week** LOOKING TO CHANGE OR GROW YOUR CAREER AFTER MORE MONEY $$$$ Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? **IF SO APPLY NOW!!!** Working in a modern office environment, with fantastic career progression...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **CONTACT CENTRE ADVISOR- WORKING ON BEHALF OF A LEADING COMPANY BASED IN STOKE-ON-TRENT.** **PURPOSE OF THE ROLE** - You will be responsible for handling inbound and outbound calls to collect overdue payments and to arrange payment plans. - The employee will be able to support company goals by demonstrating excellent customer service skills and will act as...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    **CONTACT CENTRE ADVISOR- WORKING ON BEHALF OF A LEADING COMPANY BASED IN STOKE-ON-TRENT.** **PURPOSE OF THE ROLE** - You will be responsible for handling inbound and outbound calls to collect overdue payments and to arrange payment plans. - The employee will be able to support company goals by demonstrating excellent customer service skills and will act as...


  • Stoke-on-Trent, United Kingdom University Hospital Of North Midlands Nhs Trust Full time

    Job summary Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team!We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands Full time

    Job Description: Call Centre Support SpecialistWe are looking for a dedicated and efficient Call Centre Support Specialist to join our Telecommunications Department at University Hospital of North Midlands. The successful candidate will be responsible for managing incoming calls, resolving customer inquiries, and providing support to staff and patients.This...

  • Call Centre Assistant

    6 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

  • Call Centre Assistant

    6 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...

  • Call Centre Assistant

    2 weeks ago


    Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

    Job summary Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone...

  • Customer Service

    6 months ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Job description** **Customer Service - Financial Services** This is a full time permanent role **Salary** **- **£23,000 rising to £23,500 after 6 months plus BONUS **Shift Pattern**:Rotating shift pattern of 8am - 4.30pm one week, 10.30 - 7pm on the following week, Monday to Friday. One in 4 Saturdays 8am - 12.30 pm **The rewards**: - Earn why you...


  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    Main ResponsibilitiesWe are looking for a highly articulate and effective communicator to join our team as a Call Centre Support Specialist. As a key member of the Telecommunications Department, you will be responsible for delivering a 24/7 telephone switchboard/operator service to the Trust and its users.The ideal candidate will have strong customer service...


  • Stoke-on-Trent, United Kingdom Biow UK Limited TA Climastar UK Full time

    Job Summary: We are seeking detail-oriented and customer-focused Appointment Makers to join our team. When it comes to getting by on charm, nobody does it better than our telesales team. Only they can take a prescribed phone script and turn it into a compelling, highly personal sales call that creates a rapport with customers resulting in a request for a...

  • Call Centre Assistant

    5 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide ranging from the handling of general internal...

  • Call Centre Assistant

    5 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    ** Previous applicants need not apply** The post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide...


  • Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

  • Call Centre Assistant

    6 months ago


    Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

    The post is to cover predominantly day and evening shifts, including weekends and Public Holidays. Shifts are 7.5hrs rota’d 5 days over 7 and will vary with the earliest start time being 6am and the latest finish time being 10pm. The post holder may be required to cover night shifts to meet the needs of the service. We deliver a busy 24/7 telephone...

  • Call Centre Agent

    6 months ago


    Stoke-on-Trent, United Kingdom Specialized Education Services, Inc. Full time

    '''Duties''' As a Call Center Representative, you will be responsible for: - Handling a high volume of inbound and outbound calls - Providing excellent customer service and resolving customer inquiries - Conducting data entry and maintaining customer records accurately - Utilizing phone etiquette to ensure positive customer interactions - Upselling...


  • Stoke-on-Trent, United Kingdom EMED Group Full time

    We have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...

  • Call Centre Agent

    5 months ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Call Handler** **£23,000 rising to £23,500 after probation** **Bonus of up to £2400 annually + one off £500 bonus after 3 months of training** **Role**: - Handling inbound and outbound calls to discuss customer payments - Build up rapport with customers quickly on the call - Excellent listening skills - Working with the customer in order to find the...

  • Call Handler

    6 months ago


    Stoke-on-Trent, United Kingdom Uniting People Full time

    **Call Handler** **£23,000 rising to £23,500 after probation** **Bonus of up to £2400 annually + one off £500 bonus after 3 months of training** Our client is working in partnership with government bodies and huge household names helping their customers manage their credit. **Benefits**: - Earn while you learn one off £500 bonus paid after 3 months -...


  • Stoke-on-Trent, United Kingdom Uniting People Full time

    Our client is a thriving and fast-growing company who offer excellent career progression and company benefits. They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to give the best service. **Responsibilities**: - Receive...