Customer Service Assistant

5 months ago


StokeonTrent, United Kingdom Uniting People Full time

**CONTACT CENTRE ADVISOR- WORKING ON BEHALF OF A LEADING COMPANY BASED IN STOKE-ON-TRENT.**

**PURPOSE OF THE ROLE**
- You will be responsible for handling inbound and outbound calls to collect overdue payments and to arrange payment plans.
- The employee will be able to support company goals by demonstrating excellent customer service skills and will act as a referral point for the organisation.
- You will launch your career in financial services

**REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE**
- Excellent telephone manner and customer service skills and the ability to work under pressure
- Experience of providing specialised advice to support customer requirements, preferably in a Contact Centre - desired but not essential
- Excellent attention to detail

**Full Time Permanent**

**Job Types**: Full-time, Permanent

Pay: From £21,500.00 per year

**Benefits**:

- Company pension
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus scheme

Work Location: In person



  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Stoke-on-Trent, ST3 5YY **Hours**:Part-Time Hours Available **Hourly Rate**: Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Stoke-on-Trent, ST2 9DG **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST7 4SJ **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£11.44 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST4 8QB **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST4 8NR **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-On-Trent, ST4 3ND **Hours**:Part-Time / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store!...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST6 1JP **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Stoke-on-Trent, United Kingdom THE KAY GROUP - Sandyford Service Station Full time

    Retail Customer Service Supervisor 32 hours per week, 4 x 8 hour shifts, 7am-3pm and 3pm-11pm. Hours are a mix of shifts over a 7 day week. Due to petroleum licensing regulations applicants MUST be 18 years of age or above. As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and...


  • Stoke-on-Trent, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Stoke-on-Trent **Hours**: Part-Time / Full-Time Hours Available / Fully Flexible **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant **Location**:Stoke-on-Trent, ST2 9DG **Hours**:Part-Time Hours Available / Permanent **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail...


  • Stoke-on-Trent, United Kingdom THE KAY GROUP - Porthill Service Station, Stoke Full time

    Nights Customer Service Assistant 4 on 4 off average 28 hours £12.20 per hour 11pm-7am As Industry award winners for customer service, design and innovation, at the Kay Group we recognise the importance of our staff and customers alike. We want you to enjoy your work and share our passion for providing a first class customer experience. Customers are the...


  • Stoke-on-Trent, United Kingdom Hello Student Management Limited Full time

    **Customer Service Assistant - 24 hours** **Why join us?** - 25 days holiday entitlement (pro rata for part time colleagues - Have your birthday off! - 8% pension (7.5% employer / 0.5% employee) contribution - SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments - Access to Reward Gateway and enjoy...


  • Basford, Stoke-on-Trent, Staffordshire, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS North Staffs Maternity, Royal Stoke Hospital, London Road, ST4 6QG. You will join us on a part-time, permanent basis, and in return, you will receive a salary of £11.72 per hour (FTE £21,396 per annum).About the Retail Customer...


  • Stoke-on-Trent, United Kingdom Asda Express Full time

    **Role**:Customer Service Assistant - Nights **Location**:Stoke-on-Trent, ST6 1JP **Hours**:Part-Time Hours Available **Hourly Rate**: Upto £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**:Asda Express **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.50 per hour...


  • Stoke-on-Trent, United Kingdom Central Food Service Ltd Full time

    **Job description** Central food service LTD are an established and growing business in the food distribution sector supplying over 800 customers within a 100 mile radius from our Stoke On Trent depot. An exciting opportunity has arisen for somebody to join our customer service and sales department. Your key roles and responsibilities will be to take...


  • Stoke-on-Trent, United Kingdom Harvest Energy Full time

    **Are you looking for a varied, stable and rewarding opportunity in convenience retail?** At Harvest Energy we have a reputation of excellence in everything we do. Both our customers and colleagues, the heartbeats of our business, continue to be our number one priority as our business continues to grow. We have an exciting opportunity for a **Retail...


  • Stoke-on-Trent, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Stoke** **Hours per week: 24 hours per week** **Hourly rate: £11.50 - £13.50 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening, overnight and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...


  • Stoke-on-Trent, United Kingdom Chaaye Paani Full time

    As a member of our Team for CP Cafe you will be responsible for providing exceptional service for our customers. Whether you’re welcoming our customers at our drive-thru or preparing food or beverage in our kitchen, your professional and engaging customer service will want them coming back for more! We are a fast-paced drive-thru based in Stoke on Trent...


  • Stoke-on-Trent, United Kingdom One Stop Grow Shop Full time

    One Stop Grow Shop is a retail company specialising in selling hobby hydroponics growing equipment directly to end users. We’re looking for a personable and enthusiastic addition to our Customer Service team who will strive to improve the customer journey. This is a rewarding role which will see you working with both customers and internal departments. -...


  • Stoke-on-Trent, United Kingdom Harvest Energy Full time

    Harvest Energy Retail is a member of The PraxGroup and operates its own forecourts in conjunction with other leading fuel brands and retailers including Morrisons, Greggs, Subway, Costa Coffee, Spar and Londis. Morrison’s Daily If you have Fuel convenience experience great, however, don’t worry if you haven’t, as full training will be provided. We...