Customer Service Call Centre Agent

6 months ago


StokeonTrent, United Kingdom Uniting People Full time

Our client is a thriving and fast-growing company who offer excellent career progression and company benefits. They are looking for an experienced customer service person who has an excellent telephone manner, an ability to multitask and enjoys building rapport with customers over the phone in order to give the best service.

**Responsibilities**:

- Receive & answer inbound enquires from customers
- Taking payments and setting up payment plans
- Speak to a variety of customers to build rapport/understanding their needs
- Proven customer service experience
- Enthusiastic and engaging in conversation
- Team player with the ability to self-motivate
- Computer-literate
- Ability to multitask with strong eye for detail

**Working Hours**

Monday to Friday
- rotational shift. One short Saturday every 4 weeks.

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme

Work Location: In person


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