Call Centre Appointment Maker
5 months ago
Job Summary:
We are seeking detail-oriented and customer-focused Appointment Makers to join our team. When it comes to getting by on charm, nobody does it better than our telesales team. Only they can take a prescribed phone script and turn it into a compelling, highly personal sales call that creates a rapport with customers resulting in a request for a free survey for our products.
**Responsibilities**:
- Calling incoming customer enquiries to offer free home surveys for our quality range of electrical heating products
- Schedule appointments for customers based on their preferences and availability
- Enter client information accurately into the database system
- Inform customers of sales, offers and promotions
- Provide exceptional customer service by addressing customer concerns or issues promptly and effectively
- Use convincing and accurate product information to demonstrate product benefits
- Guide conversation through to persuasive agreement to an appointment with our representative for a free survey and quotation
**Requirements**:
- Experience working with home goods and lifestyle products
- Excellent phone etiquette and communication skills
- Strong customer service background with a track record of influential relationship building
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Ability to work in a fast-paced environment
- Proven experience in telesales a distinct advantage
OTE £27,000 pa+
**Salary**: £11.85 per hour
Expected hours: 40 per week
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Call Centre
-
Call Centre Agent
5 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Call Centre Agent** **Monday - Friday - every other Saturday with day off in the week** LOOKING TO CHANGE OR GROW YOUR CAREER AFTER MORE MONEY $$$$ Would you like to work for a progressive organization offering a warm, friendly and upbeat environment? **IF SO APPLY NOW!!!** Working in a modern office environment, with fantastic career progression...
-
Appointments Booking Clerk
6 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeAn exciting opportunity has arisen to work within the Call Centre in the Outpatient Department. We are a Compassionate Trust who work together as a team, safety is paramount and we continually review and improve the service for our patients. To ensure that the patient journey from receipt of referral letter to appointment in clinic and any subsequent...
-
Appointment Setter
5 months ago
Stoke-on-Trent, United Kingdom Kenect Professional Full time**Appointment Setter** **Salary £24,000 - £26,000 per annum (DOE) plus uncapped commission!** **09:15 - 18:15 Monday to Thursday** **09:15 - 15:00 Friday (with the potential to finish earlier!)** **PERMANENT OPPORTUNITY** **IMMEDIATE STARTS AVAILABLE!!** **The Company**: Our client operates as an independent telemarketing lead generation company,...
-
Call Centre Assistant
5 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...
-
Call Centre Assistant
6 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone service from a wide range of backgrounds. The work is wide ranging from the handling of general internal calls, external patient and patient...
-
Appointments Booking Clerk
7 months ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeTo undertake clerical duties, this includes providing and receiving routine information requiring tact or persuasive skills. Communicates tactfully with patients, staff about appointments or any other queries deemed necessary. To work as part of a customer service team in the delivery of booking services in a busy and demanding call centre environment. For...
-
Call Centre Assistant
4 days ago
Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full timeJob summary Please note, we are unable to provide sponsorship for this role due to the required skill level and salary threshold The Telecommunications Department at UHNM, Royal Stoke are recruiting for Call Centre Assistants to join the team! We deliver a busy 24/7 telephone switchboard/operator service to the Trust and users of its telephone...
-
Appointments Clerk
7 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeAn exciting opportunity has arisen to work within the Call Centre in the Outpatient Department. We are a Compassionate Trust who work together as a team, safety is paramount and we continually review and improve the service for our patients. Please note, we are unable to provide sponsorship for this role due to the required Skill Level and salary...
-
Call Centre Assistant
5 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide ranging from the handling of general internal...
-
Call Centre Assistant
5 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full time** Previous applicants need not apply** The post requires flexibility and is to cover shifts over a 24/7 Switchboard Operator Services, including weekends and bank holidays to meet the service needs. We deliver a busy 24/7 Switchboard Operator Service to the Trust and users of its telephone service's from a wide range of backgrounds. The work is wide...
-
Cco Call Centre Team Leader
6 months ago
Stoke-on-Trent, United Kingdom EMED Group Full timeWe have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...
-
Call Centre Assistant
6 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeThe post is to cover predominantly day and evening shifts, including weekends and Public Holidays. Shifts are 7.5hrs rota’d 5 days over 7 and will vary with the earliest start time being 6am and the latest finish time being 10pm. The post holder may be required to cover night shifts to meet the needs of the service. We deliver a busy 24/7 telephone...
-
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Greenmoss Medical Centre Full timeAbout the RoleWe are seeking a skilled General Practitioner to join our team at Greenmoss Medical Centre as a Partner. The successful candidate will work collaboratively with our multi-disciplinary team to deliver high-quality patient care and contribute to the development of our healthcare services.Key ResponsibilitiesProvide a range of General Practice...
-
Self Employed Smart Meter Installation Appointment
6 months ago
Stoke-on-Trent, United Kingdom Blue Supply Ltd Full time**The Opportunity - Self Employed Smart Meter Installation Appointment Maker** We are currently working with some one of the UK's largest Utility Providers on a range of campaigns. One of these is arranging smart meter installation appointments for existing customers. Some of the benefits to customers for getting a smart meter installed during this energy...
-
Appointment Scheduler
5 months ago
Stoke-on-Trent, United Kingdom University Hospitals of North Midlands NHS Trust Full timeFull time position as an Appointment Scheduler (1 x 37.5 hours) An exciting opportunity has arisen for an appointment scheduler to join the Imaging Directorate, providing a comprehensive, efficient and effective service for the Appointment Scheduling Team. The post will include the scheduling of appointments ensuring that local and national waiting time...
-
Cco Call Centre Team Leader
5 months ago
Stoke-on-Trent, United Kingdom EMED Group Full timeWe have a fantastic opportunity for a Call Centre Team Leader to join our team based in Stoke, Staffordshire. This role is full time (37.5 hours per week), working variable hours, Monday to Friday. **Role Responsibilities** The role of the CCO Call Centre Team Leader is to closely monitor all call taking activities and contract performance throughout the...
-
Guest Excellence Host
5 months ago
Stoke-on-Trent, United Kingdom Alton Towers Resort Full timeRoles & Responsibilities: We are currently recruiting for **Guest Excellence host - Call Centre Advisor, **to join us at the Alton Towers Resort, the UK's only attraction that specialises in making Britain happy! What will you do? - Respond to pre-visit enquires and post-visit feedback via all platforms to the highest quality and in a timely manner. - Take...
-
Appointment Setter/lead Generator
6 months ago
Stoke-on-Trent, United Kingdom Clearer Solutions Ltd Full timeJoin our dynamic team in a position that offers a vibrant work atmosphere, exceptional commission opportunities, and a competitive base salary. Experience in telesales/telemarketing/Call-centre is preferable, however, if you've excelled in other sales roles and are eager to enhance your skills in a telesales environment, this opportunity is the perfect...
-
Appointment Setter/lead Generator
6 months ago
Stoke-on-Trent, United Kingdom Clearer Solutions Limited Full timeJoin our dynamic team in a position that offers a vibrant work atmosphere, exceptional commission opportunities, and a competitive base salary. Experience in telesales/telemarketing/Call-centre is preferable, however, if you've excelled in other sales roles and are eager to enhance your skills in a telesales environment, this opportunity is the perfect...
-
Appointment Setter/lead Generator
6 months ago
Stoke-on-Trent, United Kingdom Clearer Solutions Ltd Full timeJoin our dynamic team in a position that offers a vibrant work atmosphere, exceptional commission opportunities, and a competitive base salary. Experience in telesales/telemarketing/Call-centre is preferable, however, if you've excelled in other sales roles and are eager to enhance your skills in a telesales environment, this opportunity is the perfect...