Customer Support Administrator
7 months ago
Job Title: Customer Support Administrator
Location: Ashford
Hours: Monday to Friday 09:00 - 17:00 (Office based)
**Salary**: £24,000 per annum
We are excited to be working with a fantastic family run business, they were established over 70 years ago and have established a great reputation in that time for delivering high quality products with an emphasis on excellent customer service.
**Duties include**:
- Supporting a team of Account managers
- Arranging for samples to be sent to customers
- Resolving queries, chasing couriers and making sure orders arrive on time
- Looking after a key group of clients to identify opportunities for up sell
- Other duties as assigned by the line manager
**Skills/Experience required**:
- Previous experience in a similar role is essential
- Excellent communication both written and verbal
- Able to work in as busy customer service team
- Great team player
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