Customer Service Administrator

6 days ago


Ashford, United Kingdom Equals One Full time

Customer Service Administrator

Salary - £24,252.80

40 hours per week

Wheelchair Service Centre Ashford, TN23 6LL

Purpose of Job

To help create an efficient and effective, friendly and courteous day to day customer Service department. Your role may include…….

Main duties and responsibilities

Raising orders - responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.

Scheduling of orders - Responsible for making contact with service users and agreeing a convenient delivery/collection/repair date within the company KPIs.

Engineers daily schedule- Responsible for ensuring engineers are booked daily to capacity.

Communication - Responsible for answering daily calls within a busy department in a courteous/friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution/outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.

Administration- Responsible for the daily efficient running of all administrative operational systems within the service, in line with procedures.

Clinical bookings



  • Ashford, United Kingdom Perfect Placement Full time

    Customer Service Administrator Required in Ashford, Kent!  Basic Salary up to £30,000  OTE's £33,000  Monday - Friday 08:00am - 17:00pm or 07:00am - 16:30pm. 1 in 3 Saturday mornings.  Hybrid Position - Service Advisor & Service Admin. No two days are the same! Are you a proactive and customer-focused professional with a passion for the...


  • Ashford, United Kingdom CV-Library Full time

    Customer Service Administrator Required in Ashford, Kent!  Basic Salary up to £30,000  OTE's £33,000  Monday - Friday 08:00am - 17:00pm or 07:00am - 16:30pm. 1 in 3 Saturday mornings.  Hybrid Position - Service Advisor & Service Admin. No two days are the same! Are you a proactive and customer-focused professional...


  • Ashford, United Kingdom Keel Toys Ltd Full time

    **Keel Toys Ltd is one of the leading designers and distributors of soft toys in Europe with an extensive blue chip customer base.** **We are seeking a Customer Service Administrator to join our established Customer Service team. This is a varied and challenging role requiring great communication and organisational skills, along with the ability to promote...


  • Ashford, United Kingdom HR GO Recruitment Full time

    Job Title: Customer Support Administrator Location: Ashford Hours: Monday to Friday 09:00 - 17:00 (Office based) **Salary**: £24,000 per annum We are excited to be working with a fantastic family run business, they were established over 70 years ago and have established a great reputation in that time for delivering high quality products with an emphasis...

  • Service Administrator

    6 months ago


    Ashford, United Kingdom Unite People Limited Full time

    **Service Administrator - Kent** Are you searching for your next career challenge within the construction industry? Our client has a rare and exciting opportunity within our rapidly expanding service department located in Ashford (Kent) for a **Service Administrator.** You will be a fundamental part of the service team providing the business and our...


  • Ashford, Kent, United Kingdom Barretts (Barretts of Canterbury Limited) Full time

    Role Overview:As a Weekend Receptionist at Barretts of Canterbury Limited in Ashford, you will play a key role in providing exceptional customer service to our clients. You will be responsible for welcoming customers, operating the switchboard and undertaking general administration duties.The ideal candidate will have excellent communication skills, be...


  • Ashford, Kent, United Kingdom Artemis Recruitment Consultants Ltd Full time

    Job Description:We are looking for an Administrative Specialist for Financial Services to join our team at Artemis Recruitment Consultants Ltd. The successful candidate will be responsible for providing administrative support in financial services planning and organisation, including coordinating financial services projects and tasks, developing and...


  • Ashford, United Kingdom Kent Training & Apprenticeships Full time

    **Employer Description** A small, rural, 2 partner, GP practice offering all the usual contractual services of a GP Surgery. In addition the surgery also has its own on site dispensary, which dispenses medications to its registered patients. **Travel Information**: The surgery is situated on the A20 in Sellindge. There is a limited bus service from...


  • Ashford, United Kingdom CV-Library Full time

    Truck Service Administrator Ashford Full Time / Permanent About Us Haynes Bros. Ltd is a leading truck sales, maintenance and service provider for our Iveco franchise. We pride ourselves on delivering high quality service to our clients, ensuring their vehicles remain in optimal condition. Role Overview We are looking for an experienced Service...


  • Ashford, United Kingdom Tapp Recruit Full time

    **Our client is looking for an exceptional Customer Service Advisor for their Dealership based in Ashford** **The role of the Service Advisor is to**: - Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and...


  • Ashford, United Kingdom Glaucoma UK Full time

    Responsibilities: - Perform general clerical duties, including data entry, photocopying, and filing - Provide administrative support to the service department - Manage and organize service schedules and appointments - Assist with invoicing and billing processes using QuickBooks - Utilize Google Suite to create and maintain documents, spreadsheets, and...


  • Ashford, Kent, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time

    We are seeking a highly skilled IFA Administrator Manager to lead our client's administration team. This is a fantastic opportunity for an experienced professional to take on a challenging role in a dynamic and supportive environment.About the Role:Our client, Templegate Recruitment Limited, is a leading recruitment agency specialising in financial services....


  • Ashford, United Kingdom Saga Full time

    Job Introduction **Customer Support Administrator** **Salary - £21,840** **Permanent** **35 hours per week (Monday - Friday)** **Ashford, Kent** As a business we support a diverse group of customers and help them at various stages of their lives. Our team of Customer Support Agents play an important role in providing exceptional experiences every day...


  • Ashford, United Kingdom Givaudan Full time

    Discover your potential by embracing our culture of learning. Find out more about your recruitment journey with us. Customer Service Advisor - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and...

  • Customer Service

    6 months ago


    Ashford, United Kingdom Spicerhaart Full time

    Overview Embark on a rewarding career journey with the 's largest independent property services group as a Property Manager with haart Estate Agents in Ashford. Experience dynamic, varied days while playing a pivotal role in delivering exceptional service to both landlords and tenants.  Join haart Estate Agents today and take your career to...

  • Clinical Administrator

    6 months ago


    Ashford, United Kingdom One Healthcare Full time

    **Clinical Administrator Wards** We've got a fantastic opportunity for an experienced Clinical Administrator to join our friendly Ward team at One Ashford Hospital. Reporting to the Ward Manager / Sister, the successful Clinical Administrator will: - provide a high standard of customer service - liaise with patients and key stakeholders to complete...


  • Ashford, Kent, United Kingdom Service Care Solutions Ltd Full time

    Job Title: Paralegal SecretaryService Care Solutions Ltd is seeking a highly organized and efficient Paralegal Secretary to join our team. As a key member of our Legal Services department, you will provide secretarial, personal assistant, and administrative support to our lawyers and other stakeholders.About the Role:The successful candidate will have a...


  • Ashford, Kent, United Kingdom TEMPLEGATE RECRUITMENT LIMITED Full time

    About the OpportunityWe are seeking an experienced Financial Services Administrator to lead our team in Ashford. The ideal candidate will have a strong background in financial services and excellent administrative skills.Key Responsibilities:Provide administrative support to the team, ensuring smooth day-to-day operations.Maintain accurate records and files,...

  • Administrator

    6 months ago


    Ashford, United Kingdom Coalesce Construction Ltd Full time

    Overview: We are seeking a highly organized and detail-oriented Administration assistant to join our team. As an Administrator, you will play a crucial role in ensuring the smooth operation of our office. This is a full-time position that requires proficiency in various administrative tasks and strong organizational skills. **Responsibilities**: - Perform...

  • Clinical Administrator

    6 months ago


    Ashford, United Kingdom One Healthcare Full time

    **Clinical Administrator Theatres** One Ashford Hospital, part of the Phoenix Hospital Group, has an exciting opportunity for an enthusiastic and experienced Clinical Administrator to join the Theatre Team at our Ashford hospital. We are looking for an enthusiastic individual who can utilise their existing administrative and customer service skills within...