Service Desk Operative
5 days ago
Service Desk Operative required for a UK leading digital signage business that installs, manages, and monitors digital screens/billboards. They are looking for a Service Desk Operative to join their team on a permanent basis to be hands on providing first line support, client communication, remote support/repairs. You will be working closely with desk operators to work collaboratively in a team to meet business requirements. In this role you will be responsible for client communication, preparing relevant and accurate reports, providing problem solving and trouble shooting support to be able to diagnose problems. Further to this you will be working closely with stakeholders so having good customer service skills is key. Please see below for the required skills.
Skills required:
- Experience of working in a first line IT support role.
- Hands on support experience in diagnosing and resolving issues.
- Good understanding of both PC and Mac hardware and software.
- Experience with network repairs and analysis..
- Computer literate with problem solving, trouble shooting and problems diagnose skills.
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IT Service Desk Operations Lead
1 month ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis is a senior leadership role that requires a talented people-orientated professional to lead a team of technical service desk engineers. The successful candidate will have experience of building cohesive teams, inspiring and motivating engineers at different levels, and improving service desk metrics.Key Responsibilities:Lead the London based team and...
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Service Desk Operations Manager
4 weeks ago
London, Greater London, United Kingdom Rygor Group Ltd. Full timeRygor Group Ltd. has an exciting opportunity for a Service Desk Operations Manager to join our team. As a Service Desk Operations Manager, you'll be responsible for overseeing the day-to-day operations of the IT service desk, ensuring that support services are provided efficiently and effectively. You'll lead a team of service desk analysts, drive continuous...
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Service Desk Operations Lead
2 days ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeThis is a leadership role for an experienced IT professional, focusing on delivering exceptional customer service through effective team management and strategic operational planning. Reporting to the Head of Managed Services, you will oversee the London-based service desk team and collaborate with global leaders to ensure seamless 24/7 operations. A...
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Service Desk Operations Lead
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City of London, Greater London, United Kingdom Morgan Hunt Full time £57,100We are seeking a highly skilled ITIL Operations Manager to lead our IT Service Desk operations and drive operational success.Salary: £57,100 + Excellent Public Sector Pension + 33 days holidayResponsibilities:Manage and mentor the Service Desk Manager.Implement ITIL processes for incident, problem, and change management.Monitor performance using data-driven...
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Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom CV-Library Full timeJob Title: Service Desk Operations ManagerWe are seeking an experienced Service Desk Operations Manager to join our team at CV-Library. The successful candidate will be responsible for leading the service desk team, ensuring the effective delivery of IT services, and driving process improvements.The ideal candidate will have a strong background in IT service...
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Service Desk Operator
4 days ago
London, United Kingdom Synnovis Full time**Job Overview** This post represents an exciting opportunity for an individual with experience in Service Desk and IT Support to further develop their knowledge and capabilities. You would be joining the IT Service Desk and End User Technology team. This team consist of 1st line engineers (Service Desk Operators) and 2nd line engineers (End User...
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Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom CV Library Full timeKey ResponsibilitiesDeputising for the IT Operations and Security Manager when required.Analysing and reporting on IT desk request patterns and trends.Managing meeting room AV equipment and providing technical support for legal meetings.Maintaining network and system availability, including hardware and software configuration, setup, and...
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Service Desk Manager
3 weeks ago
London, Greater London, United Kingdom Next15 Full timeJob Title: Service Desk Manager - IT OperationsEstimated Salary: £65,000 - £80,000 per annumWe are looking for a skilled Service Desk Manager to join our IT operations team in London. As a technical expert, you will be responsible for leading and managing a team of IT service desk analysts, providing exceptional IT support to our diverse range of...
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Service Desk Operator
3 days ago
London, United Kingdom iWork Recruitment Limited Full timeContract to start ASAP until 21-03-22 with a possible extension. **JOB PURPOSE**: To work as part of the Service Desk Team, developing policies and procedures as necessary. **DESCRIPTION OF DUTIES**: Ensuring excellent customer service is provided and maintained to all stakeholders Process all requests vis the Client chosen software ensuring a complete...
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IT Service Desk Operations Manager
3 weeks ago
London, Greater London, United Kingdom Red King Resourcing Full timeRed King Resourcing is seeking a highly skilled IT Service Desk Operations Manager to lead their support team with technical expertise and leadership skills. This role will ensure the smooth operation of support services for clients in various industries.About the Role:Lead and mentor a team of 1st and 2nd line support engineers to deliver excellent service...
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Service Desk Operations Manager
2 weeks ago
London Area, United Kingdom Church International Limited Full timeChurch International Limited is seeking an experienced Service Desk Operations Manager to join its team as a 2nd Line Service Desk Engineer.We are looking for someone with a strong background in IT service delivery, with experience working in a similar role and a passion for delivering excellent customer experiences. You will need to be an expert in...
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Head of Service Desk Strategy and Operations
7 months ago
London, United Kingdom JLL Full timeJLL supports the Whole You, personally and professionally. JLL supports the Whole You, personally and professionally. **What this job involves**: The Global Head of Service Desk Strategy and Ops will lead and execute the strategy to support our internal end users while also managing the relationship with the third party providing our service desk support....
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Hepdesk Consultant
2 weeks ago
London, United Kingdom Mint Service Desk Full timeJoin Our Team as a Helpdesk Consultant at Mint Service Desk!Are you passionate about solving problems and providing top-tier support? Mint Service Desk is looking for a Helpdesk Consultant to join our global team. In this role, you’ll be at the forefront of ensuring our clients receive exceptional technical support and seamless service delivery.Position:...
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Service Desk Advisor
7 months ago
North London, United Kingdom Colbern Limited Full time379782-1291-23307 NCD Service Desk Advisor Islington Contract £20.63 per hour PAYE Our client is looking for an experienced Service Desk Advisor. - Interpreting issues and concerns from a cultural perspective and address situations or problems from the points-of-view of multiple cultures - Supporting people with long-term health conditions and/or...
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Service Desk Manager
1 day ago
London, United Kingdom Crestwave Solutions Full timeWe have a fantastic opportunity for an experienced Service Desk Manager to join a great company in South East London. You will be responsible for managing and owning the Service Desk function of the IT Services division, working with all departments and customers on a personal basis, ensuring excellent service delivery. Responsible for the team of technical...
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Service Desk Operations Manager
1 week ago
London, Greater London, United Kingdom NHS Full time**Job Description:**We are looking for an experienced Service Desk Operations Manager to join our team. The successful candidate will be responsible for managing a team of IT support staff, providing a high-quality service to customers, and ensuring that all incidents and requests are resolved efficiently and effectively.The ideal candidate will have...
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Service Desk Lead
3 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeJob OverviewThis is a leadership role that requires a people-orientated professional with experience in managing technical service desk engineers to deliver an outstanding customer experience. The successful candidate will lead the London-based team and collaborate with service desk leaders in Kuala Lumpur to ensure smooth delivery of global 24/7 service...
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Service Desk Operations Manager
1 month ago
London, Greater London, United Kingdom Red King Resourcing Full timeAbout Our Opportunity">We are seeking an experienced Service Desk Operations Manager to join our team. The successful candidate will have a strong background in IT service management, with excellent leadership and technical skills.">Job Overview">The Service Desk Operations Manager will be responsible for managing the day-to-day operations of our helpdesk...
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Service Desk Advisor
5 days ago
London, United Kingdom Smart Recruit Online Full timeAre you passionate about first class customer service, and resolving technical and operational issues in a fast-paced environment? Do you want to play a role in creating procedures for responding to queries? If you want a role pivotal to the operational functioning of other roles, this could be the job for you! The Service Desk Advisor provides front line...
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IT Service Desk Director
3 weeks ago
London, Greater London, United Kingdom RecruitmentRevolution Full timeWe are seeking a highly skilled IT Service Desk Manager to lead our talented team at RecruitmentRevolution, an innovative MSP in Central London.About the Role:This is a full-time, permanent position with a competitive salary of £62,500, plus a comprehensive benefits package.Key Responsibilities:Drive exceptional service delivery, ensuring ITIL standards are...