Customer Service Assistant

1 week ago


Diss, United Kingdom Millennium Pest control Ltd Full time

Responsibilities:

- Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns
- Analyze customer needs and recommend appropriate products or services
- Perform data entry tasks, diary scheduling, to update customer information and maintain accurate records
- Demonstrate excellent phone etiquette and active listening skills
- Upsell products or services to maximize sales opportunities
- online sales tasks and courier bookings

**Experience**:

- Previous experience in a customer service role is preferred, but not required
- Proficient in data entry and navigating computer systems
- Strong communication skills, both written and verbal, with the ability to effectively communicate with customers

We offer competitive pay, comprehensive training, and opportunities for career growth within our company. If you are a motivated individual who enjoys providing exceptional customer service, we would love to hear from you

Please note that this is not a remote position. The Customer Service Representative will be required to work on-site at our location.

Expected start date: 01/04/2024

**Salary**: £10.20-£10.50 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Free parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Ability to Commute:

- Diss (required)

Work Location: In person

Expected start date: 01/04/2024



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