Part-time Customer Service Assistant

2 weeks ago


Diss, United Kingdom CVS UK Ltd Full time

An exciting opportunity has arisen for a **Part-time** **Customer Service Assistant **to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved.

Animed Direct was established in 2010 and sells animal medicines, pet food and accessories to customers across the UK, as well as managing distribution of a growing number of own-brand medicines to our circa 400 vet practices across the country.

**Some of your key duties include the following**:

- Liaising directly with customers by telephone, consistently providing customer service excellence
- Recording details or enquiries, comments and constructive feedback

**To be successful, you will need to be able to demonstrate**:

- Excellent communication skills across all channels including verbal & written Basic IT skills (including Excel for reporting) and the willingness to learn new skills and systems
- Excellent attention to detail
- The ability to effectively build rapport with customers
- Customer service experience

**Hours of work (25 hours per week)**:

- Monday to Friday (5 hours per day) (10am-3pm)

**Location**:Combination of working from home and at our office based in Diss. Training would need to be one full week from the Diss office from your start date. These days would be from Monday - Friday. Please note that Saturdays are remote-working days.

**In addition to a salary of £11.44 per hour, we offer benefits including;**
- Up to 7 weeks holiday (with our buy/sell holiday scheme)
- 1 day extra holiday per year up to 5 years
- Access to our industry leading sharesave scheme
- Enhanced maternity/paternity/adoption leave
- Heavily discounted pet healthcare
- Continued professional development
- A range of flexible benefits such as GymFlex and Cycle to Work to suit your needs



  • Diss, United Kingdom CVS Group Plc Full time

    Part-time Customer Service Assistant - Animed Direct Practice Site: Animed Direct Animed Direct An exciting opportunity has arisen for a Part-time Customer Service Assistant to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved. ...


  • Diss, Norfolk, United Kingdom CVS UK Ltd Full time

    An exciting opportunity has arisen for a Part-time Customer Service Assistant to join Animed Direct on a permanent, part-time basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved.Animed Direct was established in 2010 and sells animal medicines, pet food and accessories to...


  • Diss, Norfolk, United Kingdom CVS UK Ltd Full time

    An exciting opportunity has arisen for a Part-time Customer Service Assistant (Friday & Saturday) **to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved.Animed Direct was established in 2010 and sells animal medicines, pet food and accessories...


  • Diss, United Kingdom CVS UK Ltd Full time

    An exciting opportunity has arisen for a **Part-time** **Customer Service Assistant** (Friday & Saturday) **to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved. Animed Direct was established in 2010 and sells animal medicines, pet food and...


  • Diss, United Kingdom CVS UK Ltd Full time

    An exciting opportunity has arisen for a **Part-time** **Customer Service Assistant** (Friday & Saturday) **to join Animed Direct on a permanent basis. In this role, you will work as part of a team to ensure customer queries and orders are efficiently responded to and resolved. Animed Direct was established in 2010 and sells animal medicines, pet food and...

  • Catering Assistant

    4 weeks ago


    Diss, United Kingdom Country Kitchen Foods (Norfolk) Ltd Full time

    Country Kitchen Foods Norfolk, who are part of the Dyvine Group are looking for Catering Assistants to join our team in Diss. Duties will include: **Meal Preparation**: - Take pre-prepared individual meals from a freezer and cook them in an oven or commercial steamer - Cook certain items such as brunch special when required - Making sandwiches, salads,...

  • Catering Assistant

    2 weeks ago


    Diss, United Kingdom Country Kitchen Foods (Norfolk) Ltd Full time

    Country Kitchen Foods Norfolk, who are part of the Dyvine Group are looking for Catering Assistants to join our teams across Norfolk. Duties will include: **Meal Preparation**: - Take pre-prepared individual meals from a freezer and cook them in an oven. **Customer Service**: - Take orders from tenants for the following day's meals. - Accept payment via...

  • Funeral Service Crew

    3 weeks ago


    Diss, United Kingdom Coop Full time

    **Funeral Service Crew - Part time** £10.79 per hour plus benefits 15 hours per week, mon to fri including evenings, nights, weekends on a rota - as part of this role, you’ll also be part of the on call rota Diss **You’ll need a full manual UK driver’s licence for this job.** Help families say the perfect goodbye to loved ones as part of our...


  • Diss, United Kingdom Greater Anglia Full time

    26,000 **Are you looking for an opportunity?** Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised...


  • Diss, United Kingdom John Doe Carpets and Furniture Full time

    We are looking for a kitchen assistant to work in our new, thriving and growing Coffee Lounge here at John Doe. We produce a simple, high quality menu that we would like you to assist in delivering to a consistently high standard. The majority of your time will be spent preparing and assisting with brunch and light lunches, while maintaining a high standard...


  • Diss, United Kingdom EuRA Full time

    **Job Title**: Administrative Assistant **Work Pattern**: Home based, average of 15 hrs per week over a full year, however weekly working patterns may be flexible to allow for school holidays. Essential working months are Sept - Nov. To support all administrative duties and ensure all external communications channels are relevant, up-to-date and delivered...


  • Diss, United Kingdom Get Staffed Full time

    Customer Service Advisor Our client is Europes leading corrugated packaging company and one of the leading paper-based packaging companies in the world - an industry leader with 46,000 employees globally, 350 production sites around the world, with locations in 23 countries in Europe and 13 countries in the Americas. This Company is *Open to considering...


  • Diss, United Kingdom Get Staffed Online Recruitment Full time

    **Customer Service Advisor** Our client is Europe's leading corrugated packaging company and one of the leading paper-based packaging companies in the world - an industry leader with 46,000 employees globally, 350 production sites around the world, with locations in 23 countries in Europe and 13 countries in the Americas. This Company is - Open to...


  • Diss, United Kingdom Smurfit Kappa Full time

    **Customer Service Advisor** The Smurfit Kappa Group plc are Europe's leading corrugated packaging company and one of the leading paper-based packaging companies in the world. An industry leader with 46,000 employees globally, 350 production sites around the world, with locations in23 countries in Europe and 13 countries in the Americas. Smurfit Kappa...


  • Diss, United Kingdom Smurfit Kappa Full time

    **Customer Service Advisor** The Smurfit Kappa Group plc are Europe's leading corrugated packaging company and one of the leading paper-based packaging companies in the world. An industry leader with 46,000 employees globally, 350 production sites around the world, with locations in 23 countries in Europe and 13 countries in the Americas. Smurfit Kappa...

  • Part Time Driver

    3 weeks ago


    Diss, United Kingdom 24x7Ltd (Norfolk) Full time

    **PART TIME DRIVERS REQUIRED FOR HOME TO SCHOOL TRANSPORT** **SERVICE** **_ARE YOU LOOKING TO TOP UP YOUR INCOME?_** **_THINKING ABOUT A CHANGE, LOOKING FOR A MORE REWARDING ROLE WITH FLEXIBILTY?_** - Would you be available a few hours a day to earn some extra cash, transporting children with Special Educational Needs to and from School?_ - These are great...


  • Diss, United Kingdom bp retail Full time

    Customer service assistant About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎ You can find out more about bp retail here What you get 25% discount on in...


  • Diss, United Kingdom bp retail Full time

    Customer service assistant About bp retail We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎ You can find out more about bp retail here What you get 25% discount on in...


  • Diss, United Kingdom Millennium Pest control Ltd Full time

    Responsibilities: - Provide exceptional customer service by promptly and accurately responding to customer inquiries and concerns - Analyze customer needs and recommend appropriate products or services - Perform data entry tasks, diary scheduling, to update customer information and maintain accurate records - Demonstrate excellent phone etiquette and active...

  • Sales Ledger Part Time

    2 months ago


    Diss, United Kingdom Ratiobox Full time

    Ratiobox provide a range of accountancy and bookkeeping services to businesses throughout the UK. The requirement of this role is to perform Sales Ledger duties for our clients. The main areas of delivery are: - Calling customers to chase outstanding debt; - E-mailing customers; - Documenting and following up on collection notes; - Ad hoc tasks. The role...