Customer Service Advisor
2 weeks ago
Customer Service Advisor - Temporary - Part time, 3 days per week - Diss - £9.79 per hour
Hours of work:
Monday's, Thursday's and Friday's.
8:30am to 6:00pm
Possibility of becoming a permanent vacancy.
Main Duties Include:
- Liaising directly with customers by telephone
- Consistently providing excellent customer service
- Resolving queries and complaints promptly and efficiently
- Recording details or enquiries, comments and complaints
Key Requirements:
- Excellent communication skills across all channels including verbal & written Basic IT skills (including Excel for reporting) and the willingness to learn new skills and systems
- Excellent attention to detail
- The ability to effectively build rapport with customers
- Customer service experience
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