Management Support Administrator

2 months ago

Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Are you looking for an administrative role predominantly based at home? Our friendly, fast-paced Senior Leadership Business Support Team have an exciting opportunity for a Management Support Administrator to join this existing team**

Predominantly working from home, but expectation of travel to teams, as required, based across Norfolk and Waveney to support service delivery. This is a substantive position; we are ideally looking for someone to work on a full-time (37.5 hours) basis.

Our service offers a welcoming and supportive environment. The Business Support Team predominantly supports the Core Care Group and Senior Leadership Team; however, responsibilities may change dependent on service need. In this post you will need a working knowledge of Microsoft Office packages, including Outlook, Word & Excel which are essential. Knowledge of NHS systems such as ESR, Oracle, Trac and Health Roster would be an advantage, however you can expect comprehensive training to ensure you understand the different processes and systems we use.

You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

**If you are a proactive, well organised administrator with a can-do attitude - we would love to hear from you**

**Main duties of the job**:
You will need to have experience in diary management as required for team members to include appointments and meetings, minuting of meetings, recruitment, using Oracle, using electronic systems to input and access information as required and attend and contribute to internal / external meetings relevant to the post. General administrative duties will also be undertaken to support the wider Service Business Support Team and will include, but not be limited to, accurate and timely input into Trust electronic systems, maintaining paper and electronic health records and liaising with other Teams/Agencies as necessary

**Working for our organisation**:
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

**Why work for us?**

We are an improving Trust, with ambitious aspirations and pushing ahead with exciting transformation work. We have an exceptional Business Support Team who will ensure you are truly cared for and cared about.

***Why Norfolk and Suffolk?**

The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We are an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

**Detailed job description and main responsibilities**:
Other **benefits** included within this role are:

- NHS pension
- Comprehensive in house & external training programmes
- Career progression
- Generous starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- NHS discounts in shops, restaurants and attractions
- Flexible working options

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermed

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