Operational Team Administrator

5 months ago


Cambridge, United Kingdom Fox Morris Group Full time

Operational Team Administrator - Cambridge City Council

We are looking for an **Operational Team Administrator **will be based at:

- General administration to assist the Responsive Repairs team.
- Appointing jobs raised by CSC Repairs when appointments can’t be found.
- Appointing jobs that require follow-on work.
- Managing the Out of Hours administration by completing tasks in AccuServ and raising any follow-on tasks as required. This may be urgent work requiring Operatives’ diaries to be checked for availability or liaising with other teams to see if staff members can be redeployed to ensure work is completed in a timely manner.
- Raising jobs following Surveyors’ inspections.
- Maintain information systems and electronic files in a timely, accurate and concise manner.
- To ensure effective communication across the team and with customers.
- Assist the Voids and Lettings Teams during the period of time when homes are empty with associated administration.
- Maintain a positive, helpful, respectful approach to all aspects of the role including dealing with colleagues, responding to incidents and general communications.

If you are looking for a new role or would like further information, please send across your up to date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months

**Salary**: £13.30-£19.22 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 2 years (required)
- Administrative experience: 2 years (required)
- Housing: 2 years (required)
- Repairs: 2 years (required)
- Local Authority: 2 years (required)

Work Location: In person

Reference ID: Operational Team Administrator



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