Operational Team Administrator
5 months ago
X2 Recruit are looking for an operational Team Administrator for our Client in Cambridge.
Post is offered for an initial 6-month contract whilst a review of the service is carried out.
- General administration to assist the Responsive Repairs team.
- Appointing jobs raised by CSC Repairs when appointments can’t be found.
- Appointing jobs that require follow-on work.
- Managing the Out of Hours administration by completing tasks in AccuServ and raising any follow-on tasks as required. This may be urgent work requiring Operatives’ diaries to be checked for availability or liaising with other teams to see if staff members can be redeployed to ensure work is completed in a timely manner.
- Raising jobs following Surveyors’ inspections.
- Maintain information systems and electronic files in a timely, accurate and concise manner.
- To ensure effective communication across the team and with customers.
- Assist the Voids and Lettings Teams during the period of time when homes are empty with associated administration.
- Maintain a positive, helpful, respectful approach to all aspects of the role including dealing with colleagues, responding to incidents and general communications.
Strategic / Projects:
**Job Types**: Full-time, Temporary contract
Contract length: 6 months
**Salary**: £14.17-£15.43 per hour
Flexible Language Requirement:
- English not required
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
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