Debt Advisor Hybrid
5 months ago
**Role: Debt Advisor**
**Location: Trafford Park, Manchester - Hybrid**
**Starting Salary £27,000, increasing to £30,000 after 6 months, and then increasing to £34,000 after two years.**
An amazing opportunity has arisen in our client's financial firm, based in Trafford Park, Manchester. They are seeking Debt Advisors to join their dynamic team of professionals. This is a remote-hybrid role with the expectation of one/ two days a week in the Trafford Park (Manchester) office, once training is complete.
In return for your hard work and dedication you will benefit from an in-depth initial, and ongoing, training programme enabling you to build a career with real progression prospects. Their purpose-built campus also includes an onsite gym, delicious food served by our in house chefs and a Wolf coffee bar.
As a Debt Advisor, your main responsibility will be to assist individuals who are facing financial difficulties. You will be guiding them to handle their debts, improve their budgeting skills, save money, and reach their financial targets.
**Responsibilities of the Debt Advisor**:
- Understanding customers' personal and financial circumstances and how they've arrived at their current situation.
- Complete an accurate financial statement using effective questioning techniques.
- Assess the full range of options available and make a suitable recommendation on an appropriate debt solution and budgeting that could support them to become debt-free and build financial resilience.
- Obtain necessary documentation such as proof of income and creditor reference numbers as appropriate.
**Essential Criteria of the Debt Advisor**:
- At least 2 years of experience in a customer service role.
- Degree level education - desirable
- The ability to be highly empathetic and build relationships.
- Experience communicating with customers over the phone.
- Intermediate computer skills.
If you are ready to join a team that is dedicated to making a positive impact, then **APPLY** now for the Debt Advisor role for immediate consideration.
Keywords: Debt Advice, Finance, Financial Advisor, Manchester, Remote, Hybrid, customer service, client care, relationship manager, money advisor, sales, graduate, support, sales advisor, account manager, IVA, insolvency, DRO.
**Job Types**: Full-time, Permanent
**Salary**: £27,000.00-£34,000.00 per year
**Benefits**:
- Additional leave
- Canteen
- Casual dress
- Company pension
- Discounted or free food
- Employee discount
- Free fitness classes
- Free parking
- Health & wellbeing programme
- On-site gym
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (required)
- Telephony: 1 year (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Manchester
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