Debt Advisor
5 months ago
We are hiring Debt Advisors for and immediate start with a very well established, FCA Authorised Debt Management Company, based in Manchester.
On offer is an excellent salary of £30,000 plus uncapped bonus scheme.
**The role will include**:
- Exploration of all debt options and implications to enable the customer to make an informed decision.
- Delivery of a high quality service with appropriate FCA compliant advice.
- Adherence to Treating Customers Fairly (TCF) and to demonstrate empathy and good listening skills.
- Respond to any client or creditor queries in a timely manner via all communication mediums.
- Maintain case notes and records accurately and comprehensively.
- Maintain product knowledge and pass ongoing monthly compliance assessments.
- Conduct Annual Reviews
- Conduct Welcome Calls
**Job Types**: Full-time, Permanent
**Salary**: £30,000.00-£36,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
**Experience**:
- Debt Management: 1 year (preferred)
Work Location: In person
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