Debt Advisor

6 months ago


Manchester, United Kingdom AMG Recruitment Full time

We are hiring Debt Advisors for and immediate start with a very well established, FCA Authorised Debt Management Company, based in Manchester.

On offer is an excellent salary of £30,000 plus uncapped bonus scheme.

**The role will include**:

- Exploration of all debt options and implications to enable the customer to make an informed decision.
- Delivery of a high quality service with appropriate FCA compliant advice.
- Adherence to Treating Customers Fairly (TCF) and to demonstrate empathy and good listening skills.
- Respond to any client or creditor queries in a timely manner via all communication mediums.
- Maintain case notes and records accurately and comprehensively.
- Maintain product knowledge and pass ongoing monthly compliance assessments.
- Conduct Annual Reviews
- Conduct Welcome Calls

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£36,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Experience**:

- Debt Management: 1 year (preferred)

Work Location: In person


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