Customer Service Advisor

6 months ago


Smethwick, United Kingdom Digby Morgan Full time

summary
- _ smethwick, west midlands_
- _ £21,000 - £23,000 per year_
- _ permanent_- specialism
- customer services- sub specialism
- customer service- reference number
- PR-1200717
- job details

I am currently seeking a Customer Service Advisor for a leading service provider of Industrial Gases, LPG and equipment to a variety of industry sectors in the UK. This is an on-site role Monday - Friday (8am - 5pm) based in Smethwick.

Role:

- Dealing with customer orders, requests, enquiries via telephone and over the trade counter
- Process cash and card payments over the counter and reconciles banking
- Develops and maintains knowledge of products, services and systems as required
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customer's complaints regarding products or services

Skills required:

- Confident and clear communication skills across all contact channels
- Demonstrated ability of working within a fast paced, customer facing environment, maintaining high levels of customer service
- Trade counter experience
- Adaptable to learn new systems
- Microsoft office experience
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given

**Benefits**:

- Salary £23,000
- Annual leave 25 days plus Bank Holidays
- Salary review after probation
- Pension

...

I am currently seeking a Customer Service Advisor for a leading service provider of Industrial Gases, LPG and equipment to a variety of industry sectors in the UK. This is an on-site role Monday - Friday (8am - 5pm) based in Smethwick.

Role:

- Dealing with customer orders, requests, enquiries via telephone and over the trade counter
- Process cash and card payments over the counter and reconciles banking
- Develops and maintains knowledge of products, services and systems as required
- Take initiative by informing regular customers of new products or services and price changes
- Listen to and resolve customer's complaints regarding products or services

Skills required:

- Confident and clear communication skills across all contact channels
- Demonstrated ability of working within a fast paced, customer facing environment, maintaining high levels of customer service
- Trade counter experience
- Adaptable to learn new systems
- Microsoft office experience
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given

**Benefits**:

- Salary £23,000
- Annual leave 25 days plus Bank Holidays
- Salary review after probation
- Pension**skills**:

- customer care,microsoft office



  • Smethwick, United Kingdom Walters People Full time

    Job Title: Customer Service Advisor Location: Smethwick Salary: £23,000 Permanent, on site The Role: Customer Service Advisor experience. What you will be doing: - Handles requests from customers in a local site/depot or branch environment. - Includes new account and pricing set up, issuing quotations, order entry, queries and internal communication...


  • Smethwick, United Kingdom Swanstaff Recruitment Ltd Full time

    Are you an experienced Customer Service Advisor looking for a new opportunity in the Smethwick area? Swanstaff Recruitment is currently looking for a Customer Service Advisor to join a well-established Engineering Supplies business! **Salary**: £22,000 per annum Job Title: Customer Service Advisor Hours: 9am-5pm Location: Smethwick **Duties**: - Provide...


  • Smethwick, United Kingdom Bridge of Hope Full time

    Location Smethwick - Job type Contract * - Salary Market related - Discipline Local Government - Reference J77774 **Customer Service Advisor x2** **Rate of Pay**: £13.02 per hour (PAYE)** **Hours**: 37 Hours per week (9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays)** **Location**: Smethwick** **Start Date**: ASAP** **Hybrid Working** An...


  • Smethwick, United Kingdom Air Liquide UK Full time

    **Customer Service Advisor** **Job Reference**: R10029318 **Job Title**:Customer Service Advisor **Location**:Smethwick **Hours of work**:Monday - Friday 8am - 5pm (on site) **The Role** We are looking for an experienced Customer Service Advisor to join us at Energas to be a key team player responsible for all of our customers needs and to deliver...


  • Smethwick, United Kingdom CV-Library Full time

    Are you an experienced Customer Service Advisor looking for a new opportunity? Do you have experience building and maintaining relationships with customers? Want to work for an international company based in Smethwick? If so, this could be the perfect role for you! An excellent opportunity for a motivated and dynamic Customer Service Advisor to join a...

  • Service Advisor

    6 months ago


    Smethwick, United Kingdom Sprint Recruitment Full time

    **SERVICE ADVISOR** **Location of Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive Service Advisor / Vehicle Scheduler**:Birmingham / Smethwick **Salary of the Service Advisor / Aftersales Advisor / Vehicle Service Advisor / Fleet Administrator / Workshop Administrator / Automotive...


  • Smethwick, United Kingdom DMN Logistics Ltd Full time

    DMN Logistics, one of the UK’s leading vehicle logistics companies, have a position within its customer service team for a Customer Service Advisor. The role will be focused on providing excellent customer service to our existing customer base and supporting with our day-to-day business requirements for our internal teams. The customer service team play...

  • Parts Advisor

    7 months ago


    Smethwick, United Kingdom People Professional HR and Recruitment Service Limited Full time

    At People Professionals, we are proud to represent our client, a leading player in the automotive industry. We are currently seeking a dedicated and customer-focused individual to join the team as a Factor Sales Parts Advisor. If you have a passion for automobiles, excellent communication skills, and a knack for delivering outstanding customer service, we...


  • Smethwick, Sandwell, United Kingdom Institute of the Motor Industry. limited Full time

    Job OverviewThe Institute of the Motor Industry. limited is seeking a highly skilled Customer Service Advisor to join its team.

  • Customer Advisor

    6 months ago


    Smethwick, United Kingdom Boots Full time

    Summary Job Reference: 231152BR - Job Reference: 2 3 1 1 5 2 B R Smethwick, Windmill Retail Park Fixed Term 16 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...

  • Customer Sales Advisor

    7 months ago


    Smethwick, United Kingdom Industrial Recruitment Solutions Ltd Full time

    Industrial Recruitment Solutions Ltd (IRS) are urgently recruiting for **Customer Sales Advisor** join their clients in **Smethwick**. **Duties include but are not limited to**: - Deal with customer queries efficiently and effectively or escalate where necessary. - Input customer orders and raise delivery notes to ensure on-time order delivery. - Arrange...


  • Smethwick, United Kingdom Air Liquide UK Full time

    Delivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive...


  • Smethwick, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays. You will deliver an enhanced customer experience that promotes well being to local people and their local communities. You will enable...


  • Smethwick, United Kingdom Grinsell's Skip Hire Full time

    We are seeking a full time Customer Service Administrator to join our team at Grinsell’s Skip Hire recycling centre in Smethwick. This is a fantastic opportunity to join a growing, forward-thinking company. This role supports the Sales Manager and will involve customer service. Role responsibilities: - First point of contact for domestic/household and...


  • Smethwick, United Kingdom Red Rock Consultants Full time

    Red Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Smethwick. **Duties**: - Scheduling work to engineers - Scheduling work to sub-contractors - Liaising with tenants, clients, contractors and external parties. - Support other helpdesk functions on other contracts. - Recording all communications,...


  • Smethwick, United Kingdom Virtue Hair and Skin Clinic Full time

    Job Overview: We are seeking a dynamic Sales Advisor to join our team here at Virtue Skin and Hair. The Sales Advisor will be responsible for driving sales and providing excellent customer service. This role requires strong communication skills, a passion for sales, and the ability to negotiate effectively. **Duties**: - Answering the telephone - Provide...


  • Smethwick, United Kingdom A to Z Autoparts ltd Full time

    **A to Z AutoParts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000-part numbers featuring some of the best-known brands in the industry. Our...


  • Smethwick, United Kingdom A to Z Autoparts ltd Full time

    **A to Z AutoParts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000-part numbers featuring some of the best-known brands in the industry. Our...

  • Sales Advisor

    6 months ago


    Smethwick, United Kingdom JSL Solutions Ltd Full time

    Are you bored with your current role? Are you bored of the same mundane tasks? Are you looking for a customer sales advisor role that requires much more than completing sales enquiries? Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day is different? We have an exciting opportunity...


  • Smethwick, United Kingdom Major Recruitment Oldbury Full time

    Major Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. The role will be on an ongoing temporary basis and for a minimum of three months. Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays. You will deliver an enhanced customer experience...