Customer Service Advisor

1 week ago


Smethwick, United Kingdom Swanstaff Recruitment Ltd Full time

Are you an experienced Customer Service Advisor looking for a new opportunity in the Smethwick area? Swanstaff Recruitment is currently looking for a Customer Service Advisor to join a well-established Engineering Supplies business

**Salary**: £22,000 per annum
Job Title: Customer Service Advisor
Hours: 9am-5pm
Location: Smethwick

**Duties**:

- Provide excellent customer service while maintaining a professional attitude
- Answer incoming customer service inquiries
- Resolve customer complaints and inquiries in a timely manner
- Process customer orders in a timely and accurate manner
- Maintain customer records and enter data into computer systems

**Requirements**:

- Previous experience in a customer service role
- Excellent communication and interpersonal skills
- Strong organizational and problem-solving skills
- Proficient with Microsoft Office Suite
- Ability to work independently

Empowering People with Opportunities.
Swanstaff is an equal opportunities employer.

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£23,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application question(s):

- Do you have more than 1 year of experience within customer service?
- Do you have a full UK driving licence + Own Transport?
- Do you have a hardworking, enthusiastic attitude?
- Are you looking for a full time permanent position?

Work Location: In person

Reference ID: DAR1/CSA2



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