Customer Service Advisor

6 months ago


Smethwick, United Kingdom Bridge of Hope Full time

Location Smethwick
- Job type Contract

*
- Salary Market related
- Discipline Local Government
- Reference J77774

**Customer Service Advisor x2**

**Rate of Pay**: £13.02 per hour (PAYE)**
**Hours**: 37 Hours per week (9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays)**
**Location**: Smethwick**
**Start Date**: ASAP**
**Hybrid Working**

An opportunity has arisen with one of our clients, for two Customer Service Advisor's to join the Adult Social Care Enquiry Team on a temporary basis.

The post involves delivering an enhanced customer experience to people accessing Adult Social Care, that promotes wellbeing to local people in their local communities.
- Deal with incoming calls and process requests for services from all customer enquiries across multiple channels
- Be an active listener, with clear communication skills,
- Be able to offer a service focused on customer experience and care
- You must have GSCE English and Maths or an equivalent qualification
- A Standard DBS check is required for this role.*

**If you meet the above crtieria, then we would love to hear from you



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