Customer Service Advisor
7 months ago
Major Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. The role will be on an ongoing temporary basis and for a minimum of three months.
Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays.
You will deliver an enhanced customer experience that promotes well being to local people and their local communities. You will enable people to live independently for longer by supporting people to retain or regain their skills and confidence, and prevent the need or delays in deterioration wherever possible.
**Duties and Tasks will include;**
- To have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults.
- To have knowledge of the principles and responsibility of information sharing and data protection in line with legislation.
- To act as the first point of contact for Adult Social Care enquiries, identifying customer need through the provision of excellent customer service.
- On receipt of an enquiry you will be required to undertake initial assessment to determine the most appropriate response. This will include resolving queries through the provision of advice and information; signposting customers to other agencies who can meet their needs; referral onto the appropriate team; arranging for the provision of services; or assisting with the completion of the self assessment.
- Customer service experience 2 years +
- Experience with dealing enquires of a sensitive and confidential nature
- Relatable experience of adult social care
- Excellent and patient phone manner
- able to start immediately and willing to commit to a long term temporary contract
**Job Types**: Full-time, Temporary contract
Contract length: 3 months
**Salary**: £12.02 per hour
Expected hours: 37 per week
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: KLCSS
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Swanstaff Recruitment Ltd Full timeAre you an experienced Customer Service Advisor looking for a new opportunity in the Smethwick area? Swanstaff Recruitment is currently looking for a Customer Service Advisor to join a well-established Engineering Supplies business! **Salary**: £22,000 per annum Job Title: Customer Service Advisor Hours: 9am-5pm Location: Smethwick **Duties**: - Provide...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Bridge of Hope Full timeLocation Smethwick - Job type Contract * - Salary Market related - Discipline Local Government - Reference J77774 **Customer Service Advisor x2** **Rate of Pay**: £13.02 per hour (PAYE)** **Hours**: 37 Hours per week (9am to 5.30pm Monday to Thursday and 9am to 5pm on Fridays)** **Location**: Smethwick** **Start Date**: ASAP** **Hybrid Working** An...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Air Liquide UK Full time**Customer Service Advisor** **Job Reference**: R10029318 **Job Title**:Customer Service Advisor **Location**:Smethwick **Hours of work**:Monday - Friday 8am - 5pm (on site) **The Role** We are looking for an experienced Customer Service Advisor to join us at Energas to be a key team player responsible for all of our customers needs and to deliver...
-
Customer Service Advisor
5 days ago
Smethwick, United Kingdom Options Resourcing Ltd Full timeAre you an experienced Customer Service Advisor looking for a new opportunity? Do you have experience building and maintaining relationships with customers? Want to work for an international company based in Smethwick? If so, this could be the perfect role for you!An excellent opportunity for a motivated and dynamic Customer Service Advisor to join a...
-
Customer Service Advisor
2 months ago
Smethwick, United Kingdom CV-Library Full timeAre you an experienced Customer Service Advisor looking for a new opportunity? Do you have experience building and maintaining relationships with customers? Want to work for an international company based in Smethwick? If so, this could be the perfect role for you! An excellent opportunity for a motivated and dynamic Customer Service Advisor to join a...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Digby Morgan Full timesummary - _ smethwick, west midlands_ - _ £21,000 - £23,000 per year_ - _ permanent_- specialism - customer services- sub specialism - customer service- reference number - PR-1200717 - job details I am currently seeking a Customer Service Advisor for a leading service provider of Industrial Gases, LPG and equipment to a variety of industry sectors in the...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom DMN Logistics Ltd Full timeDMN Logistics, one of the UK’s leading vehicle logistics companies, have a position within its customer service team for a Customer Service Advisor. The role will be focused on providing excellent customer service to our existing customer base and supporting with our day-to-day business requirements for our internal teams. The customer service team play...
-
Senior Customer Service Advisor
7 days ago
Smethwick, United Kingdom Sunbelt Rentals Careers Full time**About The Role**: Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for a Customer Service Advisor with great customer service skills who thrive in a busy operational environment to join our team and...
-
Customer Advisor
7 months ago
Smethwick, United Kingdom Boots Full timeSummary Job Reference: 231152BR - Job Reference: 2 3 1 1 5 2 B R Smethwick, Windmill Retail Park Fixed Term 16 Hours **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Air Liquide UK Full timeDelivering Gas Solutions To The British Industry. Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK, delivering a local and personal service, combined with global quality products and expert technical support. Energas supply a comprehensive...
-
Customer Service Advisor
7 months ago
Smethwick, United Kingdom Grinsell's Skip Hire Full timeWe are seeking a full time Customer Service Administrator to join our team at Grinsell’s Skip Hire recycling centre in Smethwick. This is a fantastic opportunity to join a growing, forward-thinking company. This role supports the Sales Manager and will involve customer service. Role responsibilities: - First point of contact for domestic/household and...
-
Customer Service Advisor
2 weeks ago
Smethwick, United Kingdom DPD Group UK Full time**Company Description** - Contract: Temporary 3 Month FTC / 37.5 Hours Per Week - Location: Smethwick, B66 1BY - Working Days: Monday - Friday - Hours of Work: Between the hours of 8am - 6pm - Salary: £21,748 Per Annum Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a...
-
Customer Service/administration
7 months ago
Smethwick, United Kingdom Red Rock Consultants Full timeRed Rock Consultants are recruiting for a Customer Service advisor / Administrator to work for our client in Smethwick. **Duties**: - Scheduling work to engineers - Scheduling work to sub-contractors - Liaising with tenants, clients, contractors and external parties. - Support other helpdesk functions on other contracts. - Recording all communications,...
-
Support Advisor
7 days ago
Smethwick, United Kingdom Options Resourcing Ltd Full timeWe are seeking a highly skilled Support Advisor to join our team, providing exceptional customer service and engagement across various channels. The successful candidate will be responsible for building strong relationships with clients, addressing their needs, and delivering outstanding results.Responsibilities:To make a significant impact through proactive...
-
Administrative Sales Advisor
7 months ago
Smethwick, United Kingdom Virtue Hair and Skin Clinic Full timeJob Overview: We are seeking a dynamic Sales Advisor to join our team here at Virtue Skin and Hair. The Sales Advisor will be responsible for driving sales and providing excellent customer service. This role requires strong communication skills, a passion for sales, and the ability to negotiate effectively. **Duties**: - Answering the telephone - Provide...
-
Autoparts Sales Advisor
7 months ago
Smethwick, United Kingdom A to Z Autoparts ltd Full time**A to Z AutoParts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000-part numbers featuring some of the best-known brands in the industry. Our...
-
Autoparts Sales Advisor
7 months ago
Smethwick, United Kingdom A to Z Autoparts ltd Full time**A to Z AutoParts (Midlands) LTD** We are looking for a sales advisor who has previous experience in the Motor Factors industry. **The Company** A to Z Auto Parts is a leading distributor of quality automotive parts and accessories based in **Birmingham**. We stock more than 50,000-part numbers featuring some of the best-known brands in the industry. Our...
-
Contract Retention Advisor
2 weeks ago
Smethwick, United Kingdom Pertemps Black Country Perms Full timeWe are actively recruiting a Contract Retention Advisor for one of the world's leading global suppliers to support our Customer Service Centre to deal with everyday customer service enquiries. The company is based in Smethwick. The role of a contract retention advisor will be to dealing with customer calls, workload planning and reporting on active work in...
-
Customer Service Advisor Fully Enhanced Dbs
7 months ago
Smethwick, United Kingdom Major Recruitment Oldbury Full timeMajor Recruitment Oldbury are delighted to be recruiting for a Customer Service Adviser for a public sector organisation in the Smethwick area. **MUST HOLD A FULLY ENHANCED DBS** Hours of work are Monday to Thursday 9am to 5.30pm and a 5pm finish on Fridays. You will deliver an enhanced customer experience that promotes well being to local people and...
-
Customer Advisor
7 months ago
Smethwick, United Kingdom Boots Full timeSummary Job Reference: - 225957BR Smethwick, Windmill Retail Park Fixed Term 20 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different....