Customer Service Advisor

1 week ago


Smethwick, Sandwell, United Kingdom Sandwell Metropolitan Borough Council Full time
An opportunity has arisen for a Customer Service Advisor to join the Enquiry Team on a full time basis.
- deal with incoming calls and process requests for service from all customer enquiries across multiple channels,
- be an active Listener, with clear Communication skills,

  • You must have GSCE English and Maths or an equivalent qualification.
For further information on duties and responsibilities required please refer to the Job Description and Personnel Specification.

You will also be required to undertake an Standard Disclosure and Barring Check.


Our Values;
Trust, Unity and
Progress make us unique, they define how we do things and are reflected in the way we behave.

They are important to us, guiding and shaping our organisational culture. Our values are key to us achieving Sandwells Vision 2030 and also guide us when we recruit.

Hours
37 hours per week

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