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Floating Support Worker
4 months ago
**Job profile**:
- The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
- **Job details**:
**Job details**:
Job reference
- REQ004534
- Date posted
- 07/02/2023
- Application closing date
- 12/03/2023
- Location
- Richmond
- Salary
- £23,019.36
- Package
- 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
- Contractual hours
- 37.5
- Basis
- Full time
- Job category/type
- Blank
- **Floating Support Worker**:
Job description
- **Floating Support Worker.**
We’re looking for a kind, compassionate and resilient Floating Support Worker to join our Richmond service. No personal care or experience is required, just the right values.
**£23,019.36 per annum with average potential earnings of over £25,300* (inside London) per annum, working 37.5 hours per week. Benefits **include 25 days Annual Leave, pension schemes, **staff discounts, healthcare and career progression.
- *Potential average earnings are a culmination of base salary of £23,019.36 and colleagues working average of 17 additional hours overtime in own or other services per month_**_*_**
Want to feel like you’re making a difference? You’ll feel at home here.
Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Floating Support Team will work closely with our agencies to ensure young people maintain their tenancies successfully long term. As a Senior Floating Support Worker you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of their customer case load. This also includes coaching and guiding the team with complex cases. This role will hold line management responsibilities for 2 to 3 support workers.
- This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation._
**What you'll do**:
- Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager. Creatively working to engage with customers.
- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions. Promote positive risk taking.
- Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available
- Building supportive, trusting relationships with customers.
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Complete case work management with staff, providing guidance and coaching to the team with complex cases.
- Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation.
- Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Empower customers to ensure they receive the service and benefits they are entitled to
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team and policies
- Undertake housing management duties in line with relevant HM contract.
- Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Involving customers in the design, development and delivery of the service
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead’s policies and procedures
- Engaging in learning and development activity to increase knowledge and skills.
**What you’ll bring**:
**Essential**:
- NVQ Level 2 or equivalent.
**Desireable**:
- Experience in Mental Health
**About** us**:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
