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Patient Care Navigator

2 months ago


Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

IAAU is a 29 bedded area which takes all admission from the ED and GP and also works extremely closely with SDEC. Its has multi specialties which consist of general surgery, medicine, ENT and orthopedics.

We have an exciting opportunity for you to join us in one of our roles as a care navigator. This role is crucial to delivering safe patient care and flow throughout the system. You must be able to work both independently and as a member of the multi-disciplinary team. The role will include supporting the shift leader to deliver effective board rounds, working with the clinical team to deliver patient care.

This is an exciting opportunity to join a well-led supportive team. The successful applicant will join the team moving into out new ate of the art IAAU/SDEC currently in its building phase

The patient care navigator will provide support to the medical and nursing team in dealing with general administrative tasks in order to free up valuable nursing and medical time to avoid delays and improve the patient experience.

The patient care navigator will be expected to work as part of the ward team under the direction of the shift leader, to ensure the smooth flow of patients through the ward. It is expected that by coordinating administrative tasks and liaising with other departments, the post holder will contribute to the efficient and effective running of the ward resulting in a significant reduction in patient journey times.

The post holder will be expected to maintain confidentiality and adopt a positive attitude towards staff, patients and relatives at all times.

We’re a large organization with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.