Patient Services Administration Assistant

3 months ago


Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

This recruitment covers three roles, Assistant Medical Secretary, Ward Clerk and Receptionist.

The post holders will assist in delivering an effective and efficient support service to the respective areas, to assist in the provision of quality patient care.

The post holders will have skills in the respective areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP’s) to ensure that functions of the roles are carried out correctly within given timescales.

The main duties of the job will vary dependent on the role and are as detailed in the respective job descriptions.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.



  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    This recruitment covers three roles, Assistant Medical Secretary, Ward Clerk and Receptionist. Please note that there are 2 x band 2 roles available on this vacancy. The post holders will assist in delivering an effective and efficient support service to the respective areas, to assist in the provision of quality patient care. The post holders will have...

  • Team Leader

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our team. The Patient Services Administration Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team. The team leader will oversee all administrative and clerical processes to enable a high quality,...

  • Team Leader

    2 days ago


    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen to join our team. The Patient Services Administration Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team. The team leader will oversee all administrative and clerical processes to enable a...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team. We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing status...


  • Scunthorpe, United Kingdom NHS Foundation Trust Full time

    Job overview An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team.We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job OverviewBecome a vital member of the IAAU team as a Patient Care Coordinator, where you will play a crucial role in managing the care of patients who require short-term hospitalization. This position is key to facilitating safe patient management and optimizing workflow within the healthcare system. We seek individuals who can operate both independently...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Position OverviewBecome a vital member of the IAAU team as a Patient Care Coordinator, where you will play a crucial role in supporting patients who require short-term hospitalization. This position is key to facilitating safe patient management and optimizing operational flow within the healthcare environment. We seek candidates who can thrive both...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team. We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing status...


  • Scunthorpe, North Lincolnshire, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a dedicated and caring individual to join our team as a Patient Transport Service Volunteer. As a volunteer driver, you will play a vital role in helping NHS patients in your region by providing non-emergency transport to and from hospitals and other healthcare settings.Key ResponsibilitiesProvide non-emergency transport for...

  • Medical Secretary

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    A vacancy for a part time medical secretary has arisen in the General Surgery department based at Scunthorpe. The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a team and will provide expertise in the proactive management of the patient pathway from...

  • Administrator

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    The post holder will assist the Senior Administrator in delivering an effective and efficient administration service, to assist in the provision of quality patient care. This will include general clerical and administrative duties that facilitate the administrative elements of the entire patient pathway covering: Registering referrals Appointing patients...

  • Service Administrator

    2 months ago


    Scunthorpe, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    We are looking for a highly motivated, enthusiastic Band 3 Administrator to join the North Lincs ADHD Team. The successful applicant will be reliable and be able to provide a confidential, quality administration and telephone service. The post holder will provide an efficient, effective and confidential secretarial and administrative support service...


  • Scunthorpe, United Kingdom Rotherham Doncaster and South Humber NHS Foundation Trust Full time

    Our Childrens Care Group have an exciting opportunity for an enthusiastic and motivated individual to join our friendly team as an Administration Assistant. The team is responsible for the provision of an efficient and comprehensive administrative service for the Children’s Care Group Previous experience of NHS systems including SystmOne would be...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job Overview The role of the Medical Administrative Assistant involves overseeing the daily management of referral and treatment administrative tasks. This position reports directly to the Patient Services Team Leader, ensuring adherence to all elements of the Referral to Treatment Access Policy (RTT). Key Responsibilities - Handling patient...


  • Scunthorpe, United Kingdom Winterton Dental Practice Limited Full time

    **Receptionist** **Winterton Dental **are excited to offer the opportunity for an administration assistant/receptionist to join us. Duties will include: Booking appointments, on the telephone and face to face. Productively managing the appointment books. Greeting patients with reassurance and positivity. Processing payments Supportive administrative...

  • Administrator

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    We currently have an exciting opportunity within our Community & Therapy Team based at Global House within the administration team The post is a 30 hour post between the hours of 8.30 - 4.30. We are seeking a person to undertake a range of clerical duties in line with the job description. 12 months experience in an administrative office environment, with...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    The post holder will be responsible for a variety of admin and clerical processes within the Clinical Sciences Administration Team in SGH providing administration support to Audiology Working hours for this post are 5 days of 7.5 hours per week To provide administration support throughout the depts within Clinical Sciences. Knowledge of Trust waiting...


  • Scunthorpe, United Kingdom Ancora Medical Practice Full time

    Ability to cover all roles in the reception Maintain Jayex Display Board information within SystmOne Receive specimen samples over reception, ensuring they are handled correctly and dealt with according to Practice Policy Act as chaperone as requested Maintain waiting lists, QOF lists and recall lists. Check patients personal details and update as required...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    We currently have an exciting opportunity within our Community & Therapy Team based at Global House within the District Nursing administration service. This post is for 22.5 hours per week for a period of one year to cover maternity leave. A regular shift pattern of Monday to Wednesday 8.30 - 4.30 will be allocated however the service operates from 7.00 -...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    We currently have an exciting opportunity within our Community & Therapy Team based at Global House within the District Nursing administration service. This post is for 22.5 hours per week for a period of one year to cover maternity leave. A regular shift pattern of Monday to Wednesday 8.30 - 4.30 will be allocated however the service operates from 7.00 -...