Private Patients and Overseas Visitor Patient

3 months ago


Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team.

We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing status documents

**The post holder duties will include but not exhaust**:
be an active member of a team delivering into specific commercial work streams.

be part of a team responsible for the delivery into the private patient and overseas visitors work streams

be first point of contact for overseas and private patient enquiries for service users and key stakeholders.

responsible for maintaining electronic recording systems for overseas visitors and private patients,

responsible for collating reports and dealing with invoices and income generation.

Responsible for the timely raising of invoices and credit notes

Take credit/debit card payments for outstanding invoices for Overseas Visitors and Private Patients

Undertake all clerical and administrative duties in support of the Overseas Visitor and Private Patient Team.

NLAG is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.

For more detailed information, please read the job description linked below.

As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide.

Flexible working is part of a wider commitment to improve the quality and experience of working life and we recognise that it is a key contributor for the recruitment and retention of our employees.

We therefore support and encourage open conversations around a specific working pattern to suit your work-life balance or a multi-role career, if it works for you and works for the role, we'll do our best to make it happen.

Local flexible working arrangements are developed in partnership between the line manager and employee in order to ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.



  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team. We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing status...


  • Scunthorpe, United Kingdom NHS Foundation Trust Full time

    Job overview An exciting opportunity has arisen to join our Private Patient and Overseas Patient Team.We are looking for an enthusiastic team member who will provide comprehensive administration support to the Private Patient & Overseas Visitor Team in processing invoices and credit note requests, answering telephone queries from patients, and assessing...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job OverviewBecome a vital member of the IAAU team as a Patient Care Coordinator, where you will play a crucial role in managing the care of patients who require short-term hospitalization. This position is key to facilitating safe patient management and optimizing workflow within the healthcare system. We seek individuals who can operate both independently...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Position OverviewBecome a vital member of the IAAU team as a Patient Care Coordinator, where you will play a crucial role in supporting patients who require short-term hospitalization. This position is key to facilitating safe patient management and optimizing operational flow within the healthcare environment. We seek candidates who can thrive both...


  • Scunthorpe, North Lincolnshire, United Kingdom Yorkshire Ambulance Service NHS Trust Full time

    About the RoleWe are seeking a dedicated and caring individual to join our team as a Patient Transport Service Volunteer. As a volunteer driver, you will play a vital role in helping NHS patients in your region by providing non-emergency transport to and from hospitals and other healthcare settings.Key ResponsibilitiesProvide non-emergency transport for...


  • Scunthorpe, United Kingdom Ancora Medical Practice Full time

    Ability to cover all roles in the reception Maintain Jayex Display Board information within SystmOne Receive specimen samples over reception, ensuring they are handled correctly and dealt with according to Practice Policy Act as chaperone as requested Maintain waiting lists, QOF lists and recall lists. Check patients personal details and update as required...


  • Scunthorpe, United Kingdom IMT MEDICAL TRANSPORT LIMITED Full time

    **Job description** **Overall Purpose of Job**: To provide a quality of service befitting the standards of IMT Medical Transport Limited (IMT Medical). To be responsible for preventing injury and to care for patients, the general public and all others. Delivering a service that is safe and caring for the conveyance of all patients, associated medical...

  • Medical Secretary

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    A vacancy for a part time medical secretary has arisen in the General Surgery department based at Scunthorpe. The post holder will be the point of contact for all administrative issues relating to patients’ pathway of care. The post holder will work as part of a team and will provide expertise in the proactive management of the patient pathway from...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    This recruitment covers three roles, Assistant Medical Secretary, Ward Clerk and Receptionist. Please note that there are 2 x band 2 roles available on this vacancy. The post holders will assist in delivering an effective and efficient support service to the respective areas, to assist in the provision of quality patient care. The post holders will have...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    This recruitment covers three roles, Assistant Medical Secretary, Ward Clerk and Receptionist. The post holders will assist in delivering an effective and efficient support service to the respective areas, to assist in the provision of quality patient care. The post holders will have skills in the respective areas of administrative functions to enable them...

  • Medical Secretary

    3 days ago


    Scunthorpe, North Lincolnshire, United Kingdom NHS Foundation Trust Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Secretary to join our Respiratory department at the NHS Foundation Trust. As a key member of our team, you will play a vital role in ensuring the smooth operation of patient care pathways.Main ResponsibilitiesProcess and log all referrals in accordance with Trust policies and...


  • Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    This post will support delivery of the national and local patient experience agenda, through the development of capturing real time patient feedback through various methods throughout the Trust. Data collection and reporting, including Friends and Family Test, will be an essential part of this role, as will one to one interviews with patients. This role is a...


  • Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job summary IAAU is a 26 trolleyed unit that cares for patients requiring brief hospitalization for a range of medical conditions. We have an exciting opportunity for you to join us in one of our roles as a care navigator. This role is crucial to delivering safe patient care and flow throughout the system. You must be able to work both independently...

  • Team Leader

    2 days ago


    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen to join our team. The Patient Services Administration Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team. The team leader will oversee all administrative and clerical processes to enable a...

  • Team Leader

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire & Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our team. The Patient Services Administration Team Leader will provide senior support and expert knowledge to the team of Medical Secretaries and other administrative staff within the specialty administration team. The team leader will oversee all administrative and clerical processes to enable a high quality,...


  • Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    For more detailed information, please read the job description linked below. As a Trust we are keen to offer and encourage flexible working opportunities to address health and wellbeing and work-life balance for our employees, this will have a positive impact on the care we provide. Flexible working is part of a wider commitment to improve the quality and...

  • Ward Clerk

    3 months ago


    Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    A 15 hour post has arisen for a Ward Clerk working in the Patient Services team at Scunthorpe General Hospital. The working days will be Wednesday and Thursday 7.30am to 3.30pm with the need to be flexible on occasion to change days if needed with sufficient notice.The post holder will be required to provide a welcoming, professional and courteous service to...


  • Scunthorpe, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Receptionist working 15 hours per week to join the Patient Services Team at Cottage Beck Road Midwifery Center. We are looking for someone to provide a welcoming, professional and courteous service to patients and visitors who visit the center. The customer facing role of the receptionist will be instrumental to the...


  • Scunthorpe, North Lincolnshire, United Kingdom Northern Lincolnshire and Goole NHS Foundation Trust Full time

    About the RoleWe are seeking a highly skilled and experienced Receptionist to join our Patient Services Team at Scunthorpe General Hospital. As a key member of our team, you will be responsible for providing a welcoming and professional service to patients and visitors, ensuring the efficient running of the Reception areas across the Trust.Main...

  • NHS/Private Dentist

    2 months ago


    Scunthorpe, United Kingdom Portman Dental Care Full time

    Job Description NHS Dentist is required at Scunthorpe’s longest established dental practice,  Campbell Dental Health . Our Clinical team is led by principal dentists (Iain and Victoria Campbell) who have both been with the practice for nearly 30 years Start Date: Available Immediately or can accommodate a later start Days and Hours: Surgery...