IT Service Desk

3 weeks ago


London, United Kingdom Conex Europe Full time

International Law Firm

IT Service Desk - 30/31k + on call allowance + Benefits - London. City
- Owning call resolution from first contact through to customer satisfaction.
- Ensuring all calls that cannot be resolved first line are escalated in accordance with the agreed procedures, ensuring that service levels are maintained.

The job-holder will be required to work seven hours per day, Monday to Friday, as specified by the firm on a rota basis, to commence not earlier than 8.00am and finish no later than 12 midnight. The 4.00pm to midnight shift (on a rota basis c 1 week in 7) may be worked from home. The job-holder will be entitled to an anti-social hours allowance for each evening and weekend shift worked Conex Europe Ltd is acting as an Employment Agency in relation to this vacancy

**Additional Information**:
**Location**: City of London
**Industry**: IT
**Salary**: £30000 - £31000 per annum + Excellent Benefits + On Call Allowance
**Position Type**: Permanent
**Ref**: IT Serv Desk - 4-12

**Contact Information**:
Andy Evenden
01708 716880



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