Clinical Support Team Administrator

5 months ago


Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

Great Yarmouth Community Therapy Service provide specialist interventions for service users currently accessing secondary care via the Great Yarmouth and Waveney CMHT’s. They facilitate group programs from a range of community hubs. The Great Yarmouth team also provide 1:1 interventions both in service users homes and in the community as well as Outreach work to support individuals to access the group program or move on to accessing community resources.

Great Yarmouth Community Therapy Service based at Northgate Hospital are looking to recruit a conscientious, calm and confident individual to become part of the Administration Team.

This role is a part time 30 hours per week, substantive position.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Great Yarmouth Community Therapy Service.

You will be encouraged to develop your skills and knowledge and we may ask you to spend time in other bases to facilitate this process.

You will need to be able to demonstrate the strength of your communication, prioritisation and administration skills at the same time as showcasing your knowledge of IT systems.

You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining confidentiality are also essential.

Examples of some of the tasks that may be required to be undertaken by this role include:

- Writing correspondence to service users
- Booking appointments
- Use of Oracle
- Support with ESR including MSS forms
- Support with paperwork for supervision, sickness and return to work meetings.
- Support with telephones for CMHT
- General admin support to wider clinical team
- Liasing with other teams.
- Other appropriate admin duties, as directed, being adaptable and flexible to service needs and changes across the care group.

Previous administration experience is essential. Full training will be given.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us?We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk?The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

**Some of the benefits you can expect**:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more



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