Management Support Team Administrator

5 days ago

Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

Job summary

An exciting opportunity has arisen for a forward-thinking Management Support Administrator supporting the GYW care group senior leadership team based at Northgate Hospital. This role is a 9 month fixed term contract - secondment for internal staff. The team manages and oversees clinical services that are provided by the Great Yarmouth and Waveney Care Group, supporting service users and their families and carers with their Mental Health. This includes both outpatient community services and inpatient beds with facilities in Norwich, Great Yarmouth, Carlton Colville and Lowestoft.

The successful applicant will work closely with other experienced administrators in an established team. You should be able to prioritise your work effectively, be forward thinking and have excellent communication skills. The ability to work both independently and as part of a team is essential. Experience of working within the NHS is advantageous but full training will be given.

You will need to be able to demonstrate the strength of your communication, prioritisation, and administration skills. You will be able to evidence a flexible response to service needs and the ability to think creatively. Experience of working to deadlines, on your own initiative and maintaining strict confidentiality are also essential.

Main duties of the job

This role will predominantly support the Care Group and Senior Leadership Team; however, responsibilities may change dependent on service need. Main duties include:

Contribute to effective communication by liaising with internal and external parties and agencies as required on behalf of the team. Effective diary management as required for team members to include appointments / meetings, regular commitments to assist in organising the workload. To use electronic systems to input and access information as required by the management team. Attend and contribute to internal / external meetings relevant to the post. Deal with correspondence and communication liaising, prioritising and co-ordinating with the team To maintain a clear code of conduct and high standards of customer service in terms of dignity, respect and excellent customer service to all internal and external customer

General administrative duties will also be undertaken to support the wider Service Business Support Team and will include, but not be limited to, accurate and timely input into Trust electronic systems, maintaining paper and electronic health records, minuting of meetings, diary management, recruitment, using Oracle and liaising with other Teams/Agencies as necessary

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established nursing networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

Some of the benefits you can expect:

NHS pension a comprehensive in house & external training programmes career progression starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays) staff physio service NHS discounts and many more.

Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying.

Please visit our Facebook and Twitter page @NSFTjobs

Person Specification

Qualifications

Essential

NVQ 3 Business Administration or equivalent or working towards NVQ 2 Customer Services or working towards.

Knowledge

Essential

Working knowledge of Microsoft packages or equivalent. Maintaining administrative / secretarial systems

Desirable

Knowledge of NHS policy / procedures.

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