Clinical Team Administrator

3 months ago

Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation Trust Full time

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,200 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 900+ staff provide non-clinical support, including cleaning, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

***

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
We have an exciting opportunity for a **Clinical Support Team Administrator** to join the Access and Assessment Team (AAT), based at Northgate Hospital in Great Yarmouth. AAT are a multidisciplinary team and who act as a “front door” for adults and older persons mental health services across Great Yarmouth and Waveney. The team receive routine and urgent referrals from GPs and other services which they then triage and assess or signpost where appropriate.

This role is a 37.5 hours per week substantive position and you will be supporting the clinical team. The hours of the role are Monday to Friday 9am to 5pm.

You must possess excellent time management skills, a positive approach and be able to remain calm under pressure. You will need to be able to demonstrate your communication, prioritisation and administration skills as well as your knowledge of IT systems.

You will need a keen eye for detail, be able to work flexibly in response to service needs and have the ability to work to deadlines against an agreed job plan. Accuracy will be a key part of this role so we are looking for someone with these skills.

**Main duties of the job**:
Duties include (but are not limited to):

- Supporting screening meetings and actioning the outcomes
- Taking minutes
- Managing calls to AAT from service users, carers, GPs and other health care professionals
- General admin support to wider clinical team
- Liaising with other teams
- Supporting Clinicians to maintain electronic patient records.
- Data quality

Full training will be given.

**Working for our organisation**:
Here at NSFT, we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other. We are passionate about mental health and emotional wellbeing. We care about people who use our services, our communities and each other.

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the AAT Service based at Northgate Hospital. You will be encouraged to develop your skills and knowledge and we may ask you to spend time in other bases to facilitate this process.

As an organisation we are committed to strengthening and creating real opportunities for learning, improving and working creatively.

If you are motivated, compassionate, a good team player and keen to make a difference to the lives of people experiencing mental health problems then we want to hear from you.

**Detailed job description and main responsibilities**:
Some of the benefits you can expect:

- NHS pension
- a comprehensive in house & external training programmes
- career progression
- starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
- staff physio service
- NHS discounts and many more

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Pitman/RSA III Typing / Word Processing or equivalent secretarial experience
- NVQ 3 Business Administration or equivalent or working towards
- NVQ 2 Customer Services or working towards

**Desirable criteria**:

- Knowledge of Trust electronic system

**Knowledge**:
**Essential criteria**:

- Working knowledge of Microsoft packages or equivalent
- Maintaining administrative / secretarial systems

**Desirable criteria**:

- Knowledge of NHS policy / procedures
- Knowledge of medical terminology

**Other**:
**Essential criteria**:

- Ability to travel across sites
- EQUAL OPPORTUNITIES_
- Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diver

  • Clinical Team Administrator

    3 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Great Yarmouth Adult Community Mental Health Services are looking to recruit a conscientious, calm and confident individual to become part of the well...

  • Clinical Team Administrator

    4 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    We have an exciting opportunity for aClinical Support Team Administratorto join the Access and Assessment Team (AAT), based at Northgate Hospital in Great Yarmouth. AAT are a multidisciplinary team and who act as a “front door” for adults and older persons mental health services across Great Yarmouth and Waveney. The team receive routine and urgent...

  • Clinical Support Team Administrator

    4 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you able to work autonomously but also integrate as part of a team? Are you committed to data quality and taking pride in your work? Would you enjoy working in an inpatient environment? We are looking to recruit an enthusiastic, conscientious and flexible Administrator to support our inpatient clinical teams within the Acute Inpatient Services based at...

  • Clinical Support Team Administrator

    5 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? Great Yarmouth Adult Community Mental Health Services are looking to recruit a conscientious, calm and confident individual to become part of the Administration...

  • Clinical Support Team Administrator

    4 months ago

    Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Support Team Administrator

    4 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Great Yarmouth Community Therapy Service provide specialist interventions for service users currently accessing secondary care via the Great Yarmouth and Waveney CMHT’s. They facilitate group programs from a range of community hubs. The Great Yarmouth team also provide 1:1 interventions both in service users homes and in the community as well as Outreach...

  • Clinical Support Team Administrator

    3 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Are you an administrator looking for a new and exciting opportunity? Do you have excellent communications skills and a keen eye for detail? Can you effectively manage multiple tasks and priorities? The Great Yarmouth Parental Mental Health Services are looking to recruit a conscientious, calm and confident individual to become part of their team. The...

  • Clinical Administrator

    2 days ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and efficient individual to join our team as an Outpatient Receptionist within the surgical outpatient areas at the James Paget University Hospitals NHS Foundation Trust.Key ResponsibilitiesThe successful candidate will be responsible for providing a highly efficient administrative service for the Outpatient...

  • Clinical Administrator

    2 days ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleWe are seeking a highly organized and efficient individual to join our team as an Outpatient Receptionist within the surgical outpatient areas at the James Paget University Hospitals NHS Foundation Trust.Key ResponsibilitiesThe successful candidate will be responsible for providing a highly efficient administrative service for the Outpatient...

  • Senior Medical Secretary

    24 hours ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    Job Title: Senior Medical Secretary - Anaesthetic Clinical TeamWe are seeking a highly skilled and experienced Senior Medical Secretary to join our Anaesthetic Clinical Team at James Paget University Hospitals NHS Foundation Trust.About the Role:The successful candidate will provide a highly efficient medical administrative service to the Anaesthetic...

  • Senior Medical Secretary

    1 day ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    Job Title: Senior Medical Secretary - Anaesthetic Clinical TeamWe are seeking a highly skilled and experienced Senior Medical Secretary to join our Anaesthetic Clinical Team at James Paget University Hospitals NHS Foundation Trust.About the Role:The successful candidate will provide a highly efficient medical administrative service to the Anaesthetic...

  • Administrator B4

    4 months ago

    Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation Trust Full time

    Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk. At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the...

  • Clinical Coder

    3 months ago

    Great Yarmouth, United Kingdom Primary Care Careers Full time

    **About the Role**: Ludham & Stalham Green Surgeries are looking for an experienced clinical coder to join our team on a part time or job share basis, who shares our ethos of excellent patient centred care. The main duties include: - summarising and reading code relevant information from the patients clinical records into the practice IT system, working...

  • Clinical Team Manager

    2 weeks ago

    Great Yarmouth, Norfolk, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Job Summary:We are seeking a highly skilled and dedicated Clinical Team Leader to join our team at Norfolk and Suffolk NHS Foundation Trust. As a Clinical Team Leader, you will play a vital role in the operational management of our service delivery and provide clinical/management supervision to professional staff.Key Responsibilities:Ensure a responsive,...

  • Clinical Team Leader

    2 months ago

    Great Yarmouth, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Job summary "I love working in CAIST for the difference we can make in a young person's and their family/carer's life, through their most difficult times." Come and join our award-winning team! Is your passion working creatively with children and families? Looking for a role with flexible working opportunities? We are excited to offer an...

  • Management Support Team Administrator

    4 months ago

    Great Yarmouth, United Kingdom Norfolk and Suffolk NHS Foundation Trust Full time

    Great Yarmouth Adult Community Mental Health Services are looking to recruit a conscientious, calm and confident individual to become part of the well established administration team. This role will be supporting the Clinical Team Managers with management support admin. The team are based at Northgate Hospital in Great Yarmouth and provide adult mental...

  • Administrative Assistant

    2 weeks ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleThe James Paget University Hospitals NHS Foundation Trust is seeking a highly skilled and organized Medical Secretary to join our Obstetrics and Gynaecology Medical Secretarial team within the Division of Surgery and Women's & Children's Services.Key ResponsibilitiesSupport the team in managing clinical pathways and booking patient...

  • Administrative Assistant

    2 weeks ago

    Great Yarmouth, Norfolk, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    About the RoleThe James Paget University Hospitals NHS Foundation Trust is seeking a highly skilled and organized Medical Secretary to join our Obstetrics and Gynaecology Medical Secretarial team within the Division of Surgery and Women's & Children's Services.Key ResponsibilitiesSupport the team in managing clinical pathways and booking patient...

  • Administrative Support Coordinator for Management Team

    1 month ago

    Great Yarmouth, Norfolk, United Kingdom Norfolk & Suffolk Foundation NHS Trust Full time

    Join Our Team at Norfolk & Suffolk Foundation NHS Trust We are looking for a committed individual to enhance our administrative support at the Adult Community Mental Health Services. This position plays a crucial role in assisting the Clinical Team Managers. Core Duties:Managing schedules and appointmentsTaking and preparing meeting minutesCoordinating...

  • Clinic Receptionist

    3 weeks ago

    Great Yarmouth, United Kingdom James Paget University Hospitals NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for a full time Receptionist to join our team within the Division of Surgery. This is a highly diverse, demanding but rewarding role. The successful candidate will be a confident individual who thrives on challenge and a high workload. You must be organised, have the ability to work under your own...