Administrator B4

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.

At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.

Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.

We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us

JOB DESCRIPTION/PERSON SPECIFICATION

YOUR APPLICATION

**Job overview**:
**Administrator - Mortality Team**

An exciting opportunity for 2 x substantive posts (Band 4) have arisen for an experienced administrator to join the newly established Learning from Deaths Mortality Team. The team work Monday to Friday 9-5 and there is the opportunity for hybrid working. We are looking for someone who is passionate about supporting the Mortality team to utilise the learning from investigations to improve the care of people with a serious mental illness, learning disability or autism.

**Main duties of the job**:

- Providing a high standard of administrative support and ensuring a proficient, professional, and confidential service at all times for the Mortality Team.
- Supporting the ongoing process and collation of data from different clinical systems for inclusion in accurate reports for Trust Committees, groups and forums on mortality compliance and performance.
- Liaising with Trust staff on all aspects of mortality reporting
- Supporting the Mortality Team and other professionals in the receipt, processing, inputting and reporting of all aspects of Learning from Deaths compliance.
- Triaging information and facilitate screening discussions with clinicians of all deaths reported on NHS Spine and other sources which includes; obtaining the cause of death from external agencies and liaising when appropriate with clinical services.
- To contribute to effective communication by liaising with internal and external parties and agencies on behalf of the team. This will include the Medical Examiner Offices, GP surgeries, the Patient Safety Team, the Medical Directorate and clinical teams across the Trust.

**Working for our organisation**:
Are you organised, friendly and a team player? Are you looking for a role in a supportive, forward-thinking team?

We can offer a welcoming, friendly and supportive environment that puts the needs and care of our service users first and provides a responsive administration service to the Mortality Team.

Benefits included within this role:

- NHS Pension
- A comprehensive in house and external training programmes
- Career progression.

**Detailed job description and main responsibilities**:

- Work closely with clinicians to triage and screen all deaths reported to our internal SharePoint record system, which includes obtaining the cause of death and liaising, when appropriate, with clinical services and reporting LeDeR deaths.
- Contribute to the maintenance of and provide day-to-day management of a comprehensive Mortality database and dashboard.
- Management of receipt, acknowledgement and processing of all types of mortality data and confidential health records.
- To support mechanisms for implementing the presentation of valid, robust data which will support and inform clinical decision-making processes.
- To undertake any appropriate tasks as requested by the Mortality Team Leads which may include some project work and the co-facilitation of training.
- To carry out day-to-day operation of the administration for the Mortality portfolio and provide efficient and effective support for the staff working in the service.
- To assist in the assessment, production and dissemination of information supporting developments in line with the Trusts clinical governance arrangements.
- Minute taking, preparing data and reports for various meetings which include Mortality Scrutiny, and Structured Judgement panels.
- Organise, prepare agendas, take minutes at meetings, and maintain an action log as required.
- To provide cover to other administrative staff during periods of absence.
- To participate in staff team meetings and briefing sessions.
- To maintain the resources of the Mortality portfolio, which will include in