Signposting Volunteer Healthwatch Tower Hamlets

5 months ago


London, United Kingdom YVHSC Full time

**Signposting & Information Volunteer**

**About the role**

Healthwatch Tower Hamlets is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding how local services are run.

**Information & Signposting**

The Signposting & Information volunteer role supports our delivery of the Healthwatch in three main ways:

- To provide information and signposting to local people to help them navigate health and social care services in the borough and be able to raise their concerns
- to support other Healthwatch work, and projects related to information for the public and gathering views of NHS and care services

**Tasks**
- Listening and responding to people contacting the information service and providing appropriate answers and responses
- Keeping up to date with local health and social care providers.
- Making appropriate referrals to the local NHS Complaints Advocacy support service
- Logging queries that come through.

**Time Commitment**
- Weekly commitment required
- Minimum 3 hours a week for 3-month period.

**Is this role right for me?**

We are looking for individuals who possess **some or all** the below experiences, skills and qualities.

**What we are looking for**:

- Aged over 18
- Able to travel to our office
- Friendly, approachable manner with good verbal communication and listening skills
- Awareness of personal and professional boundaries
- Experience of Microsoft word, and ability to use IT (or a proactive approach to learning and upskilling)

**What would be a bonus**:

- Additional languages are considered a plus

**Job Types**: Part-time, Volunteer
Part-time hours: 4 per week

**Salary**: £1.00 per year

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- London, E2 6GG: reliably commute or plan to relocate before starting work (required)

Work Location: In person



  • London, United Kingdom YVHSC Full time

    **Signposting & Information Volunteer** **This is an unpaid role** **About the role** Healthwatch Tower Hamlets is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to ensure that the public’s voice is heard regarding...


  • London, United Kingdom YVHSC Full time

    **Healthwatch Tower Hamlets Advisory Committee Volunteer (Unpaid)** **Volunteers must live in Tower Hamlets** **What is Healthwatch?** Healthwatch Tower Hamlets is an independent organisation set up to champion the views of health and social care service users. It strives to make sure that health and social care services are meeting local needs and to...


  • London, United Kingdom Your Voice in Health and Social Care (YVHSC) Full time

    **JOB DESCRIPTION** **TITLE: Engagement and Volunteer Support Officer, Healthwatch** **Tower Hamlets** **ACCOUNTABILITY**: Service Director, Healthwatch Tower Hamlets **SALARY SCALE**: £21,000 - £24,000 FTE **HOURS**: 37.5 hours per week including some evening and weekend work for which time off in lieu is granted **LOCATION**:Tower Hamlets (office...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    Job SummaryTower Hamlets Partnership is seeking experienced music educators to join its panel of tutors. The successful candidates will teach music to pupils in individual/small group lessons, and/or whole classes, in line with the Service Level Agreement (SLA) to schools in Tower Hamlets.Key ResponsibilitiesThe key responsibilities of the postholder will...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    About the RoleWe are seeking experienced instrumental and vocal tutors for the Tower Hamlets Arts and Music Education Service (THAMES) Panel of Teachers.Key ResponsibilitiesAs a tutor, you will teach music to pupils in individual/small group lessons, and/or whole classes, in line with THAMES policies and the Service Level Agreement (SLA) to schools in Tower...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    Job SummaryTower Hamlets Partnership is seeking experienced music educators to join its Panel of Teachers. As an instrumental and vocal tutor, you will be responsible for teaching music to pupils in individual, small group, or whole class lessons.Key ResponsibilitiesYour key tasks will include:Teaching music to pupils in individual, small group, or whole...


  • London, Greater London, United Kingdom tower Hamlets Full time

    Teaching ESOL in Tower HamletsThis role involves delivering high-quality teaching and learning on accredited and RARPAP assessed ESOL programmes across the borough.Key Responsibilities:Teach a range of accredited and non-accredited programmes with learners working towards Ascentis ESOL Skills for Life qualifications.Provide learning support for learners in...


  • London, United Kingdom Listen to Act (delivering Healthwatch Enfield services) Full time

    Job description The purpose of this vital role is to support Enfield residents with useful and relevant health information and to signpost local services as well as playing a key role in enhancing and coordinating an inspirational volunteer programme. - Improve and implement our information and signposting service. - Support and manage volunteers with...


  • London, United Kingdom Mind in Tower Hamlets, Newham and Redbridge Full time

    Mind in Tower Hamlets, Newham and Redbridge are working in partnership with Stepney and Wapping Primary Care Network’s Neighbourhood Team to support the Transformation of Mental Health Services across Tower Hamlets. Tower Hamlets is one of the pilot Boroughs to implement the Community Mental Health Framework which aim is to redesign the offer to support...


  • London, Greater London, United Kingdom Tower Hamlets Partnership Full time

    Job SummaryTower Hamlets Partnership is seeking experienced music educators to join our team as instrumental and vocal tutors. The successful candidates will be responsible for teaching music to pupils in individual/small group lessons, and/or whole classes, in line with our policies and the Service Level Agreement (SLA) to schools in Tower Hamlets.Key...


  • London, United Kingdom Tower Hamlets Council Pension Fund Full time

    Town Hall 160 Whitechapel Road LONDON E1 1BJ Tower Hamlets is an exciting, dynamic borough and we are seeking an equally dynamic Independent Scrutineer for our Safeguarding Children’s Partnership. Our Independent Scrutineer will help to drive the Tower Hamlets Safeguarding Children Partnership forward, and deepen our culture of high support and high...


  • London, United Kingdom Tower Hamlets Council Pension Fund Full time

    Tower Hamlets is an exciting, dynamic borough and we are seeking an equally dynamic Independent Scrutineer for our Safeguarding Children’s Partnership. Our Independent Scrutineer will help to drive the Tower Hamlets Safeguarding Children Partnership forward, and deepen our culture of high support and high challenge. The role will be key in providing...


  • London, United Kingdom tower Hamlets Full time

    Back **Shared Lives Project Officer**: **Shared Lives Projects Officer - Tower Hamlets Shared Lives Scheme** This is an exciting opportunity to join a dynamic and growing team at Tower Hamlets Shared Lives Scheme, where we are passionate about empowering vulnerable adults to take control of their lives, pursue ordinary lives within their chosen families...


  • London, Greater London, United Kingdom Tower Hamlets Council for Voluntary Service Full time

    Job Title: Events Coordinator – Tower Hamlets GP Care Group**Job Summary:**We are seeking an experienced Events Coordinator to join our team at Tower Hamlets GP Care Group. The successful candidate will be responsible for coordinating events, training sessions, and workshops to support the development of primary and community health care workforce...


  • London, Greater London, United Kingdom Tower Hamlets Council for Voluntary Service Full time

    Job Title: Events Coordinator – Tower Hamlets GP Care Group**Job Summary:**We are seeking an experienced Events Coordinator to join our team at Tower Hamlets GP Care Group. The successful candidate will be responsible for coordinating events, training sessions, and workshops to support the development of primary and community health care workforce...


  • London, United Kingdom tower Hamlets Full time

    Back **Housing & Homelessness - Bookings and Emergency Accommodation Officer**: **Housing & Homelessness - Bookings and Emergency Accommodation Officer** **About us** Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight...


  • London, United Kingdom tower Hamlets Full time

    Back **Housing & Homelessness Caseworker Housing Options Caseworker (LP Officer)**: **About us** Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It’s also a borough of contrasts, and as a Council, we know...


  • London, United Kingdom tower Hamlets Full time

    Back **Senior Homelessness and Housing Officer ( 1 year FTC)**: **Senior Homelessness and Housing Officer ( 1 year initially with the possibility of extension)** **About us** Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of London together in just...


  • London, United Kingdom YVHSC Full time

    **Healthwatch Advisory Committee Member** **This is an Unpaid Role** **Ealing, Tower Hamlets Hounslow, Hammersmith & Fulham and Bromley Healthwatch Services.** **Applicants must live in one of the above London boroughs.** What is Healthwatch? Healthwatch is an independent organisation set up to champion the views of health and social care service users....


  • London, United Kingdom tower Hamlets Full time

    Back **Housing and Homelessness - Hospital Discharge Housing Coordinator (12 months contract)**: **Housing and Homelessness - Hospital Discharge Housing Coordinator (12 months contract)** **About us** Tower Hamlets is one of London’s most diverse, vibrant boroughs. It’s a melting pot of creativity, enterprise and cultural life that brings the best of...