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Eu Distribution Support Administrator

7 months ago

Newtown, United Kingdom Quartix Limited Full time

About us

Quartix Limited vehicle tracking systems have been installed in over 600,000 company vehicles worldwide with more than 20,000 customers in the UK, France, Europe and the US.

In order to continue to build on our excellent client support feedback ratings we are looking to recruit a Full Time EU Distribution Support Administrator.

Hours of work 8:30 am - 17:00 pm Monday to Friday with an hour for lunch (37.5hr per week)

**Job Purpose**

To support EU distribution team with all admin duties, handling commissions, calculations, and focus on supporting current distributors network and distribution customer service actions.

**Key Responsibilities**
- Support our EU distribution team with daily administrative tasks
- Understanding the markets and products
- Calculation of distributor commissions and associated administration
- Ensuring that new distributors are familiar with the processes and procedure of the distribution team and also the sales tools available to them
- Work with marketing to identify needs and where needed strategy for providing brochures and merchandise to distributors
- Holding product and system demos where needed
- Dealing with queries and questions from existing distributors
- Escalating any issues/concerns
- Ensure that our excellent customer service and sales partner support is maintained
- Generate reports for manager

**General responsibilities**
- Recording and process acquisition paperwork for EU new distribution brought in by the EU distribution team
- Recording and process all EU distributor orders
- Recording new prospects and pipelines in our system (credit check.. etc..)
- Develop ideas and put forward to the line manager for improved department, database and system processes
- Calculation of commissions and invoices checked before managers approval
- Learn and adapt to new systems as introduced by the business
- Provide cover for team where appropriate and Ad hoc assignments as required
- Help the FR account management department with queries or after sales calls

**Qualifications and experience**
- Fluent French language required
- Fluent or good level of a second European language desirable
- Clear, concise written and verbal communication skills
- Ability to build relationships with sales partners
- B2B experience desirable
- Experience in a sales admin role is preferred
- Good IT skills to include use of Office 365
- Knowledge of the market desirable
- Ability to work to targets and under pressure

Benefits include: Free onsite parking, Company Pension.

**Salary**: £23,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Reference ID: EU Distribution Support Administrator