IT Help Desk

Are you a skilled professional with a passion for providing exceptional customer service? Do you have experience in the commercial or residential property industry? Here at EW Recruitment Services, we have an exciting opportunity for a Help Desk Administrator to join a well established estate agents in Newcastle Upon Tyne. The company pride themselves on...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

We are seeking a skilled Service Desk Analyst to join a client's dedicated team. The ideal candidate will possess excellent communication skills, technical proficiency, and a passion for delivering outstanding customer service. As a Service Desk Analyst, you will be responsible for diagnosing and resolving technical issues, providing timely assistance to...

**About the role;** As a Service Desk Consultant (Azure) you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as...

**About the role;** As a Level 2 Service Desk Consultant you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as...

About the role; As a Service Desk Consultant (Azure) you will be a strong problem solver with great communication skills who has experience resolving complex infrastructure issues and dealing with escalations. You will feel comfortable remotely diagnosing, troubleshooting and resolving tickets in relation to issues with customer infrastructure such as...

**About the role;** As a 1st Line Service Desk Agent you will be the first point of contact for TSG customers in relation to technical faults and requests. You will be expected to log, categorise, and prioritise customer tickets as necessary, seeing them through to resolution wherever possible. Where you are unable to resolve a ticket yourself, you will...

IT Service Desk Analyst - Stratford (London) Hybrid - 12 Month Fixed Term Contract - £31,500 pro rata Provide frontline technical support across multiple business areas for all software applications and end user computing hardware.Work to agreed SLA’s and KPI’s, using ITSM tools to prioritize, resolve, and reassign tickets as soon as possible after they...

**AV Engineer** **Newcastle** **£40,000 - £45,000** AV Engineer required to join a leading audio-visual tech company. This is a rapidly growing business that offers a great customer service approach. As an AV Engineer you will be field, and home based providing remote support. You will be part of an IT AVteam providing new installations, upgrades, and...

Job Summary: Key Responsibilities: - Provide first-level contact and convey resolutions to customer issues, primarily via customer support ticket - Triage level 1/2 support queries and escalate accordingly to the designated level 3 tech level - Provision and administer services provided to customers, including billing & invoicing related adjustments -...

**Role**: 2nd Line IT Support Engineer **Location**: Newcastle, England **Salary**: £25,000 - £28,000 DOE ** INTERVIEWING IMMEDIATELY ** Recently recognised as one of the UK's fastest growing tech companies, they are on the hunt for a **2nd Line IT Support Engineer** to join their tech team. My client is a thriving and rapidly growing Managed Service...

Responsibilities : Providing an excellent Customer Service to all RBC Brewin Dolphin (RBCBD) employees through demonstration of a can-do attitude and service excellence approach. Following the Incident Management process and work within agreed SLA’s ensuring targets are adhered to. Installing, supporting and troubleshooting software and hardware...

Reception is often the first point of contact for hotel guests. Taking responsibility for that initial welcome, the all-important first impressions and taking the opportunity to really get to know the guests and anticipate their needs. You must be self-motivated and a person who believes in delivering the best possible standards in guest service,...