2nd Line IT Support Engineer

2 weeks ago

Newcastle Upon Tyne, United Kingdom ITECCO Full time

**Role**: 2nd Line IT Support Engineer
**Location**: Newcastle, England
**Salary**: £25,000 - £28,000 DOE
** INTERVIEWING IMMEDIATELY **
Recently recognised as one of the UK's fastest growing tech companies, they are on the hunt for a **2nd Line IT Support Engineer** to join their tech team.
My client is a thriving and rapidly growing Managed Service Provider who have added over a dozen high profile clients in the last week alone
As the IT Support Engineer, you will provide day to day support for the clients' servers and telephony systems alongside other IT Support Engineers, regularly learning from Senior IT Support Engineers. You will provide first-class support resolving ticketsquickly in a fast-paced environment, building client relationships as you go.
My client boasts one of the best progression structures in the UK, with a personalised development plan with time allocated for learning and certification studying.
You will be able to gain Microsoft and Citrix qualifications which are fully paid for
**Benefits include**:

- 28 days holiday rising rapidly with service
- Annual bonus
- Certifications PAID for
- Personal training and development scheme
- Health and wellbeing plan
**Skills from You**:

- Active Directory
- Windows Servers
- Office 365
- Azure (desirable)
- Citrix (desirable)
- Network Troubleshooting
- ITIL
**This role is commutable from**:
Newcastle | Sunderland | Durham | Northumberland | Washington | Chester-Le-Street
- Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK._
**This role is also known as**:
IT Support Engineer, IT Support Technician, IT HelpDesk Technician, IT Help Desk Engineer, IT Service Desk Engineer, IT Service Desk Technician, IT Support, Technical Support, 1st Line, 2nd Line, 3rd Line

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