Complaints Lead

The post holder provides support to the Complaints Manager, Patient Experience Matron and General Managers of all services as required in the management and co-ordination of the complaints process. Maintaining the Trust’s database on complaints and monitoring and reporting on complaint trends. Promoting a positive image of the complaints procedure to...

**Job role: Senior Complaints Handler** **Location: Luton** **Hours: Monday-Friday 9am-5pm** **Salary: Competitive** **The job role** As a Senior Complaint Handler, you will play a pivotal role in ensuring that customer complaints are resolved promptly, efficiently, and to the highest satisfaction of our customers. You will be responsible for overseeing...

Job Description:As a Moving Services Lead, you will play a critical role in managing a team of Move Coordinators, ensuring compliance with company processes, and providing expert guidance to moving clients on customs documentation and transit schedules.This role involves acting as the escalation point for moving client complaints, handling claims, and...

**Support our teams to own the resolution journey for our consumers as they put Electrolux at heart of homes around the world.** By creating desirable solutions and great experiences that enrich people’s daily lives and the health of our planet, we want to be a driving force in delivering enjoyable and sustainable living. We go to work every day...

Luton Property Administrator new job **Your new company**A non profit housing association operating since 1962 in Luton and South Bedfordshire. We enable tenants and residents to have choices that they may not be aware of. We want customers to come to us, benefit from our services and at some future date, move on,in a way that suits the individual...

Job Description: Customer Experience DirectorWe are seeking an experienced Customer Experience Director to lead our team of Move Coordinators at our Bedfordshire location. The ideal candidate will have a proven track record in customer service within the moving and relocation industry, specializing in domestic and international moves.Responsibilities:Lead a...

Sanctuary Personnel Ltd, a forward-thinking recruitment agency, has an exciting opportunity for an Advanced Practitioner to join our Adult MASH Team as a permanent full-time employee in Luton.The salary for this role is approximately £43,421 per annum.Job Description:To supervise, support and mentor staff responsible for providing assessments and adult...

Act independently to plan, manage and prioritise own time and workload as well as that of the Pathology Office, Central Specimen Reception and Secretarial team. To assist with the planning of the rosters for Pathology administration office, Specimen Reception, and Secretarial staff, ensuring that the services provided are of a high standard. To ensure that...

Job DescriptionThe primary purpose of this role is to manage and develop our company's quality management system, ensuring it meets regulatory, customer, and business requirements. You will lead a team of personnel responsible for quality issues, defining, directing, and maintaining quality standards.Key responsibilities include:Ensuring products are...

Job Overview: As an Inflight Food Compliance Manager at TUI, you will be responsible for maintaining the airline's food safety program, ensuring compliance with all relevant regulations and standards. This role offers a unique opportunity to work with a global organization, collaborate with colleagues across various markets, and contribute to the development...

JOB TITLE: Internal Sales Manager LOCATION: Luton SALARY: £42,000 - £46,000 + Commission CONTRACT TYPE: Permanent The COMPANY Our client is a global marketing agency for the IT industry. They specialise in helping Managed Service IT companies with lead generation. Our client is looking for a Sales Manager to lead a team to book appointments for their...

** Customer Service Agent **Starting salary £19,570 + quarterly bonus scheme (based on 10% of annual salary) ** Hours Monday to Friday: 08.00 - 16.30 & 09.30 - 18.00, alternate weeks Training will be fulltime on site for the first 3-months, then hybrid working 1 in 3 weeks office based. **Benefits**: - Great development opportunities - Quarterly Bonus...

The **Target Healthcare Group** is a niche pharmaceutical developer, manufacturer and supplier to the retail pharmacy, hospital, pharmaceutical wholesaler, and homecare markets. Within the Group, **Quantum Pharmaceutical** is the UK's leading manufacturer and supplier of unlicensed medicines and hard-to-source products. We offer an unrivalled product range,...

Job Title: Internal Account ManagerLocation: Luton, this is an office-based role Working Hours: Monday - Friday 8.45am-5pmAre you looking to join a leading global provider and expert in the industry, with a legacy spanning over 100,000 construction projects worldwide? This company are committed to being the most customer-focused, knowledgeable and innovative...

Global Move Coordinator Lead Job Description:Alchemy Global Talent Solutions is seeking an experienced Global Move Coordinator Lead to join their team in Bedfordshire. The ideal candidate will have a strong background in customer service within the moving and relocation industry, specializing in domestic and international moves.Key Responsibilities:Lead a...

Project Manager Water - Civil or MEICA backgroundYou will have a track record of leading projects on the delivery of non-infrastructure projects.If you have strong engineering capability, an eye for value engineering, and experience in assisting financial decisions but are now looking for the next step in your career. This could be for you.As the Project...

A leading removals company is looking for an International Move Coordinator to join their team based in their Bedfordshire branch. The position requires excellent customer service and communication skills as you will be responsible for the entire removals process of clients’ personal items and household goods for corporate clients on a door-to-door...

Project Manager Water - Civil or MEICA background You will have a track record of leading projects on the delivery of non-infrastructure projects. If you have strong engineering capability, an eye for value engineering, and experience in assisting financial decisions but are now looking for the next step in your career. This could be for you. As the...

Advancing People Multilingual - Recruitment Specialists are now recruiting for several German Speaking Customer Service Advisors / Support Advisors for their client based in Luton, Bedfordshire who are a marketing leading digital holiday operator. As a German Speaking Customer Service Advisor it will be your responsibility to work with customers, primarily...

I’m working exclusively with my client who is a family run and owned business that specialise in janitorial, PPE and Catering equipment in Luton. They are currently recruiting for a Part Time Sales Executive to join their exciting and growing team. This is an exciting opportunity for someone eager to get stuck in and grow the business which in turn will...