Legal Call Centre Executive

6 months ago


Malvern, United Kingdom WLS Solicitors Full time

WLS Solicitors is a small high street firm with strong family values and believe in a work-life balance. We have grown considerably since being established nearly 8 years ago and have recently taken over a national estate planning business and currently have offices in Malvern, Wokingham, Twyford, Ascot and Norwich.

We are looking to recruit a number of **Legal Call Centre Executives**. You must have an excellent telephone manner, be proficient in Word and Excel and be able to maintain a strong relationship with our current customers. These roles will be based out of our office in Malvern.

**The role will include, but is not limited to, the following**:

- Contacting our current client base to see if they require any updates in regards to their documents
- Updating our case management system
- Completing our client information forms
- Liaising with our departments in relation to any documents which need to be produced

Full training and support to be provided.

**You will need**:
The ability to work well within a team as well as independently. A willingness to learn, develop and be an integral member of the team are also essential to the role. You will need to be confident communicating verbally and have a good telephone manner.

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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