Legal Secretary/PA Role
1 month ago
Job Title: Legal Secretary/PA Role
Salary: £13 per hour
Location: Malvern
We are seeking a highly skilled and experienced legal secretary to join our team at Workforce Staffing Ltd. As a key member of our support staff, you will play a vital role in providing administrative support to our solicitors, ensuring the smooth operation of our office and excellent client service.
Key Responsibilities- Audio and Copy Typing: Deliver exceptional audio typing and copy typing services, meeting tight deadlines and maintaining high accuracy standards.
- Client Communication:
- Handle incoming calls, providing first-class customer service and resolving queries efficiently.
- Navigate complex client situations with poise and professionalism, fostering strong relationships and trust.
- Provide a warm welcome to clients, ensuring they feel valued and supported throughout their interaction with our firm.
- Diary Management: Manage our diary system with precision, ensuring all appointments, meetings, and deadlines are met on time.
- File and Office Management:
- Maintain meticulous records and files, guaranteeing easy access to essential documents.
- Oversee office operations, including photocopying, faxing, and other administrative tasks.
- Legal Documentation and Procedures:
- Collaborate with solicitors to prepare high-quality documents, correspondence, and reports.
- Demonstrate in-depth knowledge of legal practices, departmental manuals, and office procedures.
- General Office Support: Offer proactive assistance with daily office tasks, facilitating seamless communication between departments and colleagues.
- Client Care: Uphold the highest standards of professionalism, courtesy, and discretion in all client interactions.
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