Legal Secretary/PA Role

1 month ago


Great Malvern, Worcestershire, United Kingdom Workforce Staffing Ltd Full time

Job Title: Legal Secretary/PA Role

Salary: £13 per hour

Location: Malvern

We are seeking a highly skilled and experienced legal secretary to join our team at Workforce Staffing Ltd. As a key member of our support staff, you will play a vital role in providing administrative support to our solicitors, ensuring the smooth operation of our office and excellent client service.

Key Responsibilities
  • Audio and Copy Typing: Deliver exceptional audio typing and copy typing services, meeting tight deadlines and maintaining high accuracy standards.
  • Client Communication:
    • Handle incoming calls, providing first-class customer service and resolving queries efficiently.
    • Navigate complex client situations with poise and professionalism, fostering strong relationships and trust.
    • Provide a warm welcome to clients, ensuring they feel valued and supported throughout their interaction with our firm.
  • Diary Management: Manage our diary system with precision, ensuring all appointments, meetings, and deadlines are met on time.
  • File and Office Management:
    • Maintain meticulous records and files, guaranteeing easy access to essential documents.
    • Oversee office operations, including photocopying, faxing, and other administrative tasks.
  • Legal Documentation and Procedures:
    • Collaborate with solicitors to prepare high-quality documents, correspondence, and reports.
    • Demonstrate in-depth knowledge of legal practices, departmental manuals, and office procedures.
  • General Office Support: Offer proactive assistance with daily office tasks, facilitating seamless communication between departments and colleagues.
  • Client Care: Uphold the highest standards of professionalism, courtesy, and discretion in all client interactions.


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