Customer Support Administrator

2 months ago


Haywards Heath, United Kingdom Travail Employment Group : Burgess Hill Full time

**Customer Support Administrator**

£25,000 - £27,000 DOE, Haywards Heath, Mon - Fri 9am - 5pm, 20 days + BH, £1000 retention bonus, Health Insurance, Life Insurance, Pension, Parking

**The Role**

A rare opportunity has arisen for a Customer Support Administrator to join our wonderful client. Our client is not an insurer, however they provide data management services to the insurance sector - working as part of a small team you will be looking aftercustomer enquiries by investigating and updating data.

Duties will include
- Action client requests which could include:

- Updating detailed information
- Utilising large spreadsheets
- Uploading accurate information into a central database
- Following compliant processes to see the client request through to resolution

**Requirements**:
This role would suit someone with experience in the Insurance sector (ideally Motor Insurance) who enjoys solving problems for clients, who has excellent attention to detail to manage large volumes of data. You will be comfortable using Excel and have greatcommunication skills.

**Company Information**

**Package**

£25,000 - £27,000 DOE

Mon - Fri 9am - 5pm

20 days + BH - increasing with length of service

Annual salary reviews

£1000 retention bonus

Health Insurance

Life Insurance

Pension

Parking



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