![Winn Group](https://media.trabajo.org/img/noimg.jpg)
Personal Injury Case Handler
2 months ago
**Winn Group**, home to Winn Solicitors, On Medical and On Hire, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
Due to ongoing expansion within the OIC (Official Injury Claim) department of the First Response Team, we are looking to recruit for Injury Case Handler.
**Benefits**:
- **Competitive base salary of £23,500-£27,000 plus bonus**:
- **Annual salary review**:
- **22 days holiday, plus bank holidays, and an additional birthday holiday**:
- **Three-day bonus holiday for full attendance**:
- **Option to buy & sell 5 holidays per year**:
- **Additional holidays for long service**:
- **Training, development and career progression opportunities**:
- **Fully funded recognised training and qualifications**:
- **Employee discount scheme**:
- **Corporate Metro Scheme**:
- **Bike to work Scheme**:
- **Pension scheme contribution**:
- **Company social events**:
- **Employee Assistance Confidential Helpline**:
- **Death in service insurance (3x salary)**:
- **Staff referral bonus scheme**:
- **Annual flu jab and eye care scheme**
- Ensure the client obtains the appropriate level of compensation for their personal injury and losses.
- Handle telephone enquiries from clients and sources regarding their case.
- Ensure that all evidence is uploaded to the relevant claims portals.
- Ensure that all disbursements incurred are proportionate and recovered from the other side by uploading them to the relevant claims portal.
- Maximise the recovery of other Winn Group costs.
- Report issues, problems and compliance breaches in a timely manner to the appropriate level of management.
- Deliver a level of Client Care in accordance with SRA regulations.
- Follow the Department procedures and processes along with Company policies at all time.
**Person Specification**:
- Experience working in a commercial environment
- Ability to work towards shared goals and objectives
- Experience of demonstrating effective teamworking within a commercial environment
- Cooperative and flexible approach
- Ability to identify where problems may arise and adopt a solution -focused approach
- Demonstrate effective communication and good interpersonal skills
- IT literate
- Commitment to own personal development
Work Remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £23,500.00-£27,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Employee discount
- On-site parking
- Sick pay
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Contact Centre: 1 year (preferred)
Work Location: In person
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