Claims Handler

4 months ago


Newcastle upon Tyne, United Kingdom Somerset Bridge Group Full time

Location - Newcastle

Employment Type - Full Time - Permanent

Salary - £24,000 - £28,000(FTE) + Great Benefits

Hours Per Week - Full-time or Part-time considered

Here at Somerset Bridge Group, we understand the importance of flexible working. We offer hybrid-based roles as well as full-time and part-time options. Please speak to our recruitment team to advise the hours that would best suit you

Are you looking for your next career move within the insurance industry? Here at Somerset Bridge Group, we are looking for experienced Claims Handlers who are ready to take on a new challenge and grow their skillset within our Personal Injury team. We are now offering the opportunity for individuals to undergo full training and development with no prior PI experience required

**Key Responsibilities**:

- Investigate and proactively manage your own caseload of personal injury claims.
- Provide excellent customer service and negotiate with insurers and solicitors on quantum and liability.
- Achieve cost efficient conclusions.
- Ability to identify any potential fraud by using the fraud indicators.
- Build strong professional relationships with colleagues and clients.
- Required Skills/Experience:

- Previous experience in handling motor claims.
- Experience in handling PI Claims is desirable but not essential.
- Be prepared to undertake a Personal Development Plan in all aspects of PI Claims Handling.
- Excellent communication skills, both verbal and written.
- Good understanding of indemnity and liability arguments.
- Ability to work proactively and to tight deadlines and to take ownership for your own work.
- Strong attention to detail.
- A basic understanding of Credit Hire.
- Organised with the ability to prioritise your workload.
- Basic knowledge of court procedures.

**Our Benefits**:

- Bonus - a quarterly bonus will be paid if you excel in your KPI targets, this uplifts salary by a potential 10% per annum
- Hybrid working - 2 days in the office and 3 days working from home.
- 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus, bank holidays
- Pension scheme - 5% employee, 6% employer
- Flexitime
- Healthcare Cash Plan - claim cashback on a variety of everyday healthcare costs.
- 100’s of exclusive retailer discounts
- Professional wellbeing, health & fitness app - Wrkit
- Enhanced parental leave, including time off for IVF appointments.
- Life Assurance - 4 times your salary
- 25% Car Insurance Discount
- 20% Travel Insurance Discount
- Cycle to Work Scheme
- Employee Referral Scheme
- Community support day
- Christmas and Summer parties

**Working at SBG**

At Somerset Bridge Group we aim to build a sustainable and innovative business focused on underwriting, broking and claims handling of UK motor insurance, offering transparent products and an efficient and fair service to our policy holders.

We are very proud to have been awarded a Silver Accreditation from Investors in People We recognise that all of our people contribute to our success. That's why we are always looking for talented people to join our team - people who share our vision, who are passionate about what they do, and who want to be part of something special.

**Equal Opportunity Employer**

Somerset Bridge Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind based on race, colour, religion, national origin, sexual orientation, gender, gender identity or expression, age, pregnancy, physical or mental disability, genetic factors or other characteristics protected by law. SBG makes hiring decisions based solely on qualifications, skills and business requirements.



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title: Liability Claims HandlerWe are seeking a skilled Liability Claims Handler to join our team at Exchange Street Claims & Financial Services. As a Liability Claims Handler, you will be responsible for handling a portfolio of EL / PL claims on an 'investigate only' basis, working from home and operating throughout the North East region. The ideal...

  • Claims Handler

    4 months ago


    Newcastle upon Tyne, United Kingdom Outsource UK Full time

    **Claims Handler** **Newcastle** **Hybrid working is available once the probation period has ended (2 days in the office per month)** **Monday to Friday 9am-5pm (36 hours per week)** **£24,960 Plus DOE** **15th April start date!** **Excellent company benefits!** To be considered for the role, previous experience in a similar role is a must. But if you're...

  • Claims Handler

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Liability Claims HandlerWe are seeking a highly skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. As a key member of our Liability team, you will be responsible for investigating and resolving liability claims in a timely and professional manner.Key Responsibilities:Investigate...

  • Claims Handler

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Liability Claims HandlerWe are seeking a highly skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. As a key member of our Liability team, you will be responsible for investigating and resolving liability claims in a timely and professional manner.Key Responsibilities:Investigate...

  • Claims Handler

    4 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Liability Claims HandlerWe are seeking a highly skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. As a key member of our Liability team, you will be responsible for investigating and resolving liability claims in a timely and professional manner.Key Responsibilities:Investigate...

  • Claims Handler

    3 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Liability Claims HandlerWe are seeking a highly skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. As a key member of our Liability team, you will be responsible for investigating and resolving liability claims in a timely and professional manner.Key Responsibilities:Investigate...

  • Claims Handler

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Casualty / Liability Claims HandlerWe are seeking a highly skilled and experienced Senior Casualty / Liability Claims Handler to join our Liability team in Manchester on a Hybrid basis. As a key member of our team, you will be responsible for investigating and settling liability claims, covering legal/policy liability and quantum, and providing...

  • Claims Handler

    2 weeks ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Casualty / Liability Claims HandlerWe are seeking a highly skilled and experienced Senior Casualty / Liability Claims Handler to join our Liability team in Manchester on a Hybrid basis. As a key member of our team, you will be responsible for investigating and settling liability claims, covering legal/policy liability and quantum, and providing...

  • Motor Claims Handler

    5 months ago


    Newcastle upon Tyne, United Kingdom MPJ Recruitment Ltd Full time

    **Motor Claims Handler** **£22,000-£27,500 DOE** **Monday-Friday 9am-5pm (1 hour for lunch)** **Newcastle** MPJ Recruitment are proud to be working with a leading insurance business based in the Newcastle area, we are looking for experienced motor claims handlers with 12+ months experience working in a similar role. The client prioritise your...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Property Claims HandlerWe are seeking a talented Senior Property Claims Handler to join our highly successful Commercial Claims team in Manchester. As a senior handler, you will work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster's work...

  • Claims Handler

    1 day ago


    Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a skilled Senior Casualty/Liability Claims Handler to join our team at Exchange Street Claims & Financial Services.About the Role:Key Responsibilities:Investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements/service standards.Proactively investigate and settle liability...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    About the Role:We are seeking an experienced Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. This is an ideal opportunity for a skilled professional looking to develop their skills and progress in their career as a Loss Adjuster or move into a more technical claims role. As a Property Claims Handler, you will be...

  • Claims Handler

    3 weeks ago


    Newcastle upon Tyne, United Kingdom HAYS Full time

    Insurance Claims Handler Overall objective: The Claims Handler role is responsible for undertaking the case management of insurance claims made by clients. The role requires the post holder to provide excellent customer service in line with FCA and Company guidelines.Duties and responsibilities:Responsibility for the administration of all classes of...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title: Property Claims Handler - Claims ExpertiseJob Summary: We are seeking an experienced Property Claims Handler to join our team in Manchester. The ideal candidate will have previous claims handling experience, excellent customer service skills, and be CII qualified or willing to work towards it.Key Responsibilities:* Handle claims up to £50k from...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title: Senior Liability Claims HandlerAbout the Role:We are seeking a skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services. As a key member of our Liability team, you will be responsible for investigating and settling liability claims in a timely and efficient manner.Key Responsibilities:- Investigate...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    We are seeking a talented Senior Property Claims Handler to join our highly successful Commercial Claims team in Manchester. As a senior handler, you will work alongside designated adjusters to achieve successful conclusion of allocated claims. Your role will be a technical assistant, supporting the adjuster's work throughout the handling of these claims....


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Property Claims HandlerWe are seeking a highly skilled Senior Property Claims Handler to join our Commercial Claims team in Manchester. As a key member of our team, you will work closely with designated adjusters to achieve successful claim resolutions.The ideal candidate will have a strong understanding of commercial property claims, including...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Property Claims HandlerWe are seeking a highly skilled Senior Property Claims Handler to join our Commercial Claims team in Manchester. As a key member of our team, you will work closely with designated adjusters to achieve successful claim resolutions.The ideal candidate will have a strong understanding of commercial property claims, including...


  • Stratford-upon-Avon, Warwickshire, United Kingdom Exchange Street Claims & Financial Services Full time

    Senior Liability Claims HandlerWe are seeking a highly skilled Senior Liability Claims Handler to join our team at Exchange Street Claims & Financial Services in Manchester. As a key member of our Liability team, you will be responsible for investigating and settling liability claims in a timely and efficient manner.Key Responsibilities:Investigate liability...

  • Claims Handler

    5 months ago


    Newcastle upon Tyne, United Kingdom Winn Group Full time

    Are you ready to be part of a **WINNing **team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a Claims Handler to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of...