Admin Officer

5 months ago

Chelmsford, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 329492**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position is based at CHELMSFORD CROWN CHELMSFORD, CM1 1ELAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Role: Jury Officer**

**About us**

HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are looking for individuals who are committed to public service and to making a difference in people’s lives to deliver justice.

**What will you be doing?**

**Being a Juror is one of the most important duties a UK Citizen can perform. Our Jury Officer’s are based in a Crown Court and provide support to the Jury.** This includes providing initial direction to the Jury and being a point of contact to them throughout their time as a Juror. A key duty in this role is the initial Jury Officer speech to Jurors, which can be to a group of between 20 and 100 people in court, each of whom will have their own questions and concerns.

This is a predominantly customer facing role, which includes public speaking in a court setting. You will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession.

Alongside your public facing duties, you will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide administrative support to other functions within HMCTS.

Working as part of a flexible team, you will be expected to undertake a range of the functions and responsibilities specified.

**Key Responsibilities include**:

- Undertake the Jury Officer’s speech to new Jurors, providing them with the key information and helping them understand their responsibilities
- To undertake Jury Officer role. Communicate and work with the Judiciary, the Court Managers, Court staff, and other internal / external stakeholders, suppliers and customers to collect information, check facts, communicate or enforce judicial decisions.
- Assisting court users, supporting listing and rota management, checking files
- Processing and calculating Jury Expenses and dealing with any related enquiries
- To work as a team to problem solve and contribute to small projects
- Collecting and Assembling Information
- To deliver a helpful, prompt, polite and “right first time” service to all court / tribunal users and stakeholders

**Do you have the skills needed?**
- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Proficient with IT, with the ability to learn new systems and packages
- Excellent communication and organisational skills

**Please refer to the Job Description for further information on this role**.**

**Person specification**:

- Please refer to Job Description**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Alongside your salary of £22,940, HM Courts and Tribunals Service contributes £6,102 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Annual Leave
- Public Holidays
- Season Ticket Advance

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.- Feedback will only be provided if you attend an interview or assessment.**Security**:
- People working with government assets must complete baseline personnel security standard (opens in new window) checks.**Nationality requirements**:
This job is broadly open to the following groups:

- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationalit

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