Administrative Officer

5 months ago

Chelmsford, United Kingdom HM Courts and Tribunals Service Full time

**Details**:
**Reference number**:

- 340159**Salary**:

- £22,940- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Administrative Officer- AO**Contract type**:

- Permanent**Type of role**:

- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- This position can be based at Chelmsford County, CM2 0QR, Southend-On-Sea County, SS1 2AWAbout the job

**Job summary**:

- Please refer to Job Description**Job description**:
**Working Hours / Pattern**:
**Job Title: Admin Officer**

**Grade: AO**

**Overview**

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. We provide support for the legal system across England and Wales, along with non-devolved tribunals in Scotland and Northern Ireland, ensuring justice works for everyone.

Our Justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society. It protects some of the most vulnerable people in our communities, from families in crisis to claimants and commercial businesses. We have a responsibility to deliver a Justice system that is accessible to everyone and operates efficiently.

**The key purpose of the role**

Administrative Officers are assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS. Continuous improvement tools and techniques are used in HMCTS and so there will be opportunities to exercise discretion and initiative and continually look to improve, within a framework of Standard Operating Procedures (SOPs). Problem solving is carried out by reference to lean techniques (e.g., problem-solving hubs) and comprehensive guidelines and instructions - complex or difficult issues are normally referred to or will involve a team leader. In some positions, role holders will have regular contact with court / tribunal users, including members of the Judiciary and the legal profession. Administrative Officers work within a team with regular management support and are responsible for their own time, although there may be some opportunity to provide advice and carry out limited supervision of others.

**Essential Skills & Criteria**:

- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Proficient with IT and Microsoft Software packages
- Excellent communication and organisational skills
- Customer Service and Administrative skills

Whilst the post holder will be allocated to a specific office base, there may be a need for flexibility to work on an ad hoc basis at other local HMCTS offices.

**Key responsibilities**:
**Administration**
- Preparing papers and/or digital files for court, tribunals, hearings and meetings.
- Producing court/tribunal documents.
- General photocopying and filing.
- Creating and updating records on in-house computer system and data input.
- Post opening and dispatch.
- Booking, preparing and organising meeting rooms, supporting training courses and other group activities.
- Preparing meeting agenda, joining instructions, handouts etc

**Drafting**
- Standard letters and correspondence, minutes, notes, reports, submissions etc, according to guidelines and instructions.

**Operations**
- Clerking civil and family courts, tribunals and hearings, ensuring papers and materials are available and up to date.
- Assisting court users, supporting listing and rota management, checking files.
- Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc.
- Handling counter (face to face), written and telephone enquiries.
- To work as a team to ensure TIB (Team Information Board) meetings are relevant, timely and productive.
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small projects.
- To undertake ad hoc roles within the band such as Jury Bailiff Officer, Learning and Development Co-ordinator, Health and safety roles.

**Processing casework**
- Including standard documentation and information, court orders, claims, fines and fees
- Resulting courts accurately, interpreting accurately the information needed on a court file
- To work to workload targets in terms of throughput and accuracy.

**Checking and verifying**
- Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures.
- Ensuring compliance and administration documentation meet quality standards.
- Role holders may have to cross check and validate work completed by colleagues.

**Collecting and assembling information**
- For returns, results, accounts, statements, warrants, statistical analysis, reports etc.
- Work may require interpretation of sour

  • Office Administrator

    6 months ago

    Chelmsford, United Kingdom CHS Group Full time

    **Office Administrator/ Manager required - Construction Experience needed - Essex** **£25,000 - £30,000 plus benefits** I’m currently working with a mid sized construction business based in Central Essex who are now looking to recruit an Office Manager/ Administrator who will work closely with the Directors to enable them to focus on other areas such...

  • Office Administrator

    5 months ago

    Chelmsford, United Kingdom Access 360 Ltd Full time

    As an Office Administrator your primary responsibility will be to carry out all general administrative tasks within the office and support the project managers. This will involve client and supplier interaction, paperwork, quotations, purchase orders, liaison with colleagues, time checks and product searching / information gathering. As part of a small...

  • Office Administrator

    5 months ago

    Chelmsford, United Kingdom Xeinadin Group Full time

    This is an exciting opportunity to join a very fast expanding company. Your role as an Office Administrator will be reporting to the Area Director, and will be responsible for a wide range of administrational tasks. As an Office Administrator of a professional service company, you must have strong time management and organisational skills alongside excellent...

  • Office Administrator

    5 months ago

    Chelmsford, United Kingdom Target Zero Group Full time

    ''Job Description **OFFICE ADMINISTRATOR** Monday - Friday 8.00am - 4.00pm We are a health and safety training and consultancy company, also offering bespoke commercial insurance. We are looking for an office administrator to compliment our existing staff at our head office in Chelmsford. **You will be responsible for**: - Answering the telephone to...

  • Sales Office Administrator

    6 months ago

    Chelmsford, United Kingdom Philip Grahame International Full time

    Philip Grahame International is a leading manufacturer of cable containment products. We’re looking for an enthusiastic and hard-working individual to join our team as a Sales Office Administrator at our premises on the Dukes Park Industrial Estate in Chelmsford. **Reports to**: The Sales Office Administrator will report to the Sales Office...

  • Administrative Support Officer

    2 weeks ago

    Chelmsford, Essex, United Kingdom Essex County Council Full time

    Administrative Support OfficerWe are seeking an Administrative Support Officer to join our team at Essex County Council. As an Administrative Support Officer, you will provide administrative support to the full range of Continuing Professional Development (CPD) and support programmes/projects.Your responsibilities will include coordinating the ESCA CPD...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom Brook Street NMR Full time

    We are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. This is a temporary administrative role within the Chelmsford Courts, where you will work as part of a fast-paced office team.Key Responsibilities:Provide customer service and administrative support to the courtsManage the telephone help desk for the...

  • Support Officer and Administrator

    4 weeks ago

    Chelmsford, Essex, United Kingdom Essex County Council Full time

    Job PurposeThe Essex County Council is seeking a highly skilled Support Officer and Administrator to join their team. The successful candidate will be responsible for providing an effective vehicle through which programme management, governance, contract/supplier relationship management, and professional business support will be delivered to the ACCESS LGPS...

  • Office Administrator

    6 months ago

    Chelmsford, United Kingdom D Zambelis Ltd Full time

    Sales and Office Administrator D ZAMBELIS Ltd is a family-run business based in South Woodham Ferrers that has sold tools and consumables to the stone industry for more than 20 years. We have offered years of excellent service to hundreds of loyal UK customers and provide a high-quality, friendly and informative service. The placement is to join our...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom Brook Street NMR Full time

    We are seeking a highly organized and detail-oriented Administrative Support Officer to join our team at Brook Street NMR. The successful candidate will provide exceptional customer service and administrative support to our clients.Key Responsibilities:Manage the telephone help desk for the courtsCollate and analyze complex information or data, utilizing...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom Brook Street NMR Full time

    pWe are seeking an experienced Administrative Support Officer to join our team at Brook Street NMR. The successful candidate will provide customer service and administrative support to our clients./ppbKey Responsibilities:/b/pulliManage the telephone help desk for the courts/liliCollate and analyse complex information or data, regular usage of...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom Brook Street Full time

    We are seeking a highly organized and efficient Administrative Support Officer to join our team at Brook Street. The successful candidate will provide exceptional customer service and administrative support to our clients in the Chelmsford Courts.Key Responsibilities:Manage the telephone help desk for the courts, responding to customer inquiries and...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom KELLY PARRISH RECRUITMENT LIMITED Full time £28,000 - £31,500

    We are seeking an experienced Legal Secretary to provide administrative support to our Probate and Conveyancing Solicitors at our Chelmsford office.The ideal candidate will have previous Legal Secretarial experience, a positive attitude, and great work ethic.Duties:Providing secretarial and administrative support to the Probate and Conveyancing...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom ARU Full time

    About the Role:This is an exciting opportunity for an experienced Administrator to join our Legal Team at ARU. As a key member of the team, you will provide efficient and effective administrative support, working closely with the Legal Team and the wider team within the Secretary & Clerks Office to ensure an effective and efficient, customer-focussed service...

  • Administrative Support Officer

    4 weeks ago

    Chelmsford, Essex, United Kingdom ARU Full time

    About the Role:This is an exciting opportunity for an experienced Administrator to join our Legal Team at ARU. As a key member of the team, you will provide efficient and effective administrative support, working closely with the Legal Team and the wider team within the Secretary & Clerks Office to ensure an effective and efficient, customer-focussed service...

  • Office Administrator

    5 months ago

    Chelmsford, United Kingdom Civicare East Ltd Full time

    **Civicare East Ltd** Office Administrator. Preferable with care knowledge. 16 to 20 hours per week, 800am start to either 11am or 12pm £11.50 per hour. Front line interaction with carers and clients. - Health Care experience is prefered. - Ability to work in a fast paced environment - Basic computer literacy skills. - Organisational skills. -...

  • Office Junior/sales Administrator

    5 months ago

    Chelmsford, United Kingdom gap Full time

    Are you a self-motivated individual looking for a fulfilling career in administration and sales? Look no further! Due to retirement, our client, a successful and expanding business within the manufacturing sector is seeking a dedicated office junior/sales administrator to join a small, but friendly team located in South Woodham Ferrers. As an office...

  • Office Administrator, Pa to The Director

    5 months ago

    Chelmsford, United Kingdom eden horticultural ltd Full time

    JOB TITLE - OFFICE ADMINISTRATOR, PA TO THE DIRECTOR. Are you the dynamic, enthusiastic and well organised individual that can take the reins in organising and running our office of a growing landscaping company. If so, you’ll be a real team player, friendly and committed with a ‘can do’ attitude. Well organised and dynamic, you’ll be keen to...

  • Administrator

    5 months ago

    Chelmsford, United Kingdom The Rolling Bean Full time

    Responsibilities: - Perform various administrative tasks to support the efficient operation of the office - Answer and direct phone calls with professionalism and excellent phone etiquette - Excellent diary management across multiple diaries - Following up enquires on behalf of sales manager - Booking hotels and parking for staff when working away - Working...

  • Administrator

    6 months ago

    Chelmsford, United Kingdom Zodiac Full time

    Zodiac Recruitment are delighted to be working with a nationwide property company on their search for an Administrator to join their thriving Chelmsford office. This company have an amazing reputation as an employer. **Key responsibilities** - Provide proactive administrative support to a dynamic professional team - Carry out all client due diligence,...