International Passenger Survey Interviewer

5 months ago

Cardiff, United Kingdom Office for National Statistics Full time

**Details**:
**Reference number**:

- 351741**Salary**:

- £9,815- FTE £22,699: Actual salary £9,815 paid pro rata- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Other- International Passenger Survey Interviewer**Contract type**:

- Permanent**Business area**:

- ONS - Surveys and Data Collection**Type of role**:

- Social Survey Interviewer**Working pattern**:

- Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- CardiffAbout the job

**Job summary**:
Do you have the skills to lead and motivate teams? Are you looking for a new opportunity where you will engage and influence stakeholders?

The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.

This International Passenger Survey Site Manager role will see you being part of a continuous survey that started in 1961 and is based at all major sea, air and international rail terminals within the United Kingdom.

The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODP’s 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.

As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery.

Part of the wider Surveys Directorate, covering business and social surveys, Social Survey Operations (SSO) consists of Social Surveys Collection (SSC) and Social Surveys Delivery (SSD). SSO have approximately 1,400 members of staff - 300 are located at the Newport and Titchfield headquarter sites and the rest are spread across the UK as SSO is home to the ONS Field Force who are on the front-line of data collection in ONS. SSO are responsible for some of the largest social surveys run in the United Kingdom and produce a series of high profile research and statistical outputs for policy and research purposes.

**Job description**:
You will be based at Cardiff and this will be considered your normal place of work.

IPS shifts are allocated on a 6 weekly basis with a mixture of AM & PM weekday and weekend shifts. Depending on your site, shifts lengths vary from 4 - 8 hours.

As an IPS Interviewer, you will work as part of a small team honing your interpersonal skills to persuade international arriving and departing passengers to participate in the survey. Some people take more persuading than others to take part, therefore you will need an adaptable interviewing style. The information you gather is entered into a tablet during the interview.

Flexibility in when you can work is a requirement of our business. Therefore, if you have any regular set commitments on any day of the week, this will preclude you from applying.

**Person specification**:
**Key Responsibilities include**:

- Work independently or as a part of a small team to undertake interviews with the travelling public, demonstrating high standards of data collection and meeting your KPIs.
- Gathering data at the beginning of the passenger journey, follow guidelines and instruction dependent upon how passengers are processed at the data collection point.
- Be responsible for self, ensuring site operating procedures and health and safety procedures are adhered to at all times.
- Be punctual, ensuring shift start times are met. Remain on station until the end of shift.
- Build effective relationships with airport/port staff to enable co-operation necessary for effective data collection.
- Determine the most efficient way of working to ensure data collection to meet set KPI’s from pre
- allocated flight lists.
- Collect and transmit high quality data within agreed timeframe and following agreed protocols.
- Be proficient in the digital technology and corporate systems required for your role.
- Take responsibility for your breaks, ensuring data collection is not compromised.
- Complete the administrative tasks required for your role as detailed.
- Buddy new interviewers as required, helping them settle into the environment and reach required standards.
- Working in partnership with your Site Manager, identify areas for your continued learning, self development and progression.
- Support all Site Managers, highlighting areas for improvement and engage in activities that will enhance the IPS operation data collect

  • Field Interviewer

    5 months ago

    Cardiff, United Kingdom Office for National Statistics Full time

    **Details**: **Reference number**: - 358520**Salary**: - £13,496- FTE £22,699 Actual salary £13,496 (1144 annual hrs) paid pro rata. 22 hours work per week and varies dependent on business requirements. Plus mileage of up to 45 pence per mile.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- Field Interviewer...

  • Field Interviewer

    5 months ago

    Cardiff, United Kingdom Office for National Statistics Full time

    **Details**: **Reference number**: - 351086**Salary**: - £13,496- FTE £22,699 Actual salary £13,496 (1144 annual hrs) paid pro rata. 22 hours work per week and varies dependent on business requirements. Plus mileage of up to 45 pence per mile.- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- Field Interviewer...

  • Internal Only-administrative Assistant, School

    5 months ago

    Cardiff, United Kingdom Cardiff University Full time

    **Key Duties** - Deal with a range of enquires from internal (staff) and external customers (members of the public, primary and secondary schools, partners and stakeholders), in a professional manner, establishing their needs and adapting the standard responses accordingly. - Work with others to make recommendations for the development and improvement of...

  • Strategic Internal Communications Manager

    1 day ago

    Cardiff, Cardiff, United Kingdom Resourcing Group Full time

    Job Description: We are seeking a highly skilled Strategic Internal Communications Manager to join our team. As a key member of our communications team, you will be responsible for delivering a comprehensive audit of our corporate internal communications channels. This role requires a strong understanding of internal communications best practices and the...

  • Internal Recruiter

    5 months ago

    Cardiff, United Kingdom AllClear Travel Insurance Full time

    **The Role** The core purpose of the Internal Recruiter is to support the recruitment lifecycle of this busy and fast-growing organisation. You will be responsible for identifying current and future hiring needs of the business, advertising job vacancies across various channels, and supporting hiring managers throughout the hiring and onboarding...

  • Head of UX

    2 weeks ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the Role:The International Baccalaureate is seeking a highly skilled Head of UX to lead our UX Design department in transforming how we deliver technology. As the champion of user experience, you will be responsible for developing exceptional customer experiences across our digital products that meet our business needs.Key Responsibilities:Understand...

  • Ecologist

    5 months ago

    Cardiff, United Kingdom Network Rail Full time

    Ecologist **Location**: Cardiff, GB **Department Name**: Wales & Western Region **About Network Rail**: **About Network rail** At Network Rail, we’re part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain...

  • Head of User Experience

    2 weeks ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned leader to head its UX Design department. As the Head of User Experience, you will be responsible for developing exceptional customer experiences across our digital products that fulfill our business needs.Key Responsibilities1. Understand user behaviors and journeys across our...

  • Repair Manager

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Otis College of Art and Design Full time

    About the Role:We are seeking a talented and ambitious individual to lead our Repair business across the south west of England. As a Repair Manager, you will be responsible for developing and managing a plan to deliver on monthly targets in line with Company repair processes.Key Responsibilities:Develop and manage a plan to deliver on monthly targets in line...

  • Senior Commercial Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Morgan Sindall Infrastructure Full time

    **Job Title:** Senior Quantity Surveyor**About the Role:** We are seeking an experienced Senior Quantity Surveyor to join our Rail Infrastructure team at Morgan Sindall Infrastructure.**Key Responsibilities:**Provide commercial expertise to aid with the delivery of contracted workTake the commercial lead in a geographical focused teamProvision of accurate...

  • Head of User Experience

    3 weeks ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned UX Design professional to lead the development of exceptional customer experiences across our digital products. As the Head of User Experience, you will be responsible for understanding user behaviors and journeys, driving improvements to business processes, and designing seamless and...

  • Engineering Day Shift Supervisor

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Adventure Travel Full time

    Adventure Travel is seeking a skilled Engineering Day Shift Supervisor to oversee its busy Cardiff heavy vehicle engineering workshop.Main Responsibilities:Lead a team of 8 engineers in maintaining a reliable service for thousands of passengers daily.Ensure the programme of repair and MOTs is meticulously followed.Manage emergency breakdown calls from the...

  • Engineering Day Shift Supervisor

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Adventure Travel Full time

    Adventure Travel is seeking a skilled Engineering Day Shift Supervisor to oversee its busy Cardiff heavy vehicle engineering workshop.Main Responsibilities:Lead a team of 8 engineers in maintaining a reliable service for thousands of passengers daily.Ensure the programme of repair and MOTs is meticulously followed.Manage emergency breakdown calls from the...

  • Head of Product Management

    4 weeks ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate (IB) is seeking a seasoned Product Management professional to lead the development and implementation of customer-facing technologies. As the Head of Product Management, you will be responsible for defining the portfolio design, direction, and roadmap, and prioritizing features to maximize overall value and...

  • Head of Product Management

    4 weeks ago

    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate (IB) is seeking a seasoned Product Management professional to lead the development and implementation of customer-facing technologies. As the Head of Product Management, you will be responsible for defining the portfolio design, direction, and roadmap, and prioritizing features to maximize overall value and...

  • Repair Manager

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Otis College of Art and Design Full time

    About the Role:We are seeking a highly skilled and experienced Elevator Repair Manager to lead our repair team in the south west of England. As a key member of our team, you will be responsible for developing and managing a plan to deliver on monthly targets, ensuring works surveys are carried out in a timely manner, and optimizing opportunities for...

  • Internal Only

    5 months ago

    Cardiff, United Kingdom Cardiff University Full time

    The School of Biosciences is seeking to appoint a self-motivated and enthusiastic individual to join its Professional Services team in the School Office. The post holder will work closely supporting other administrative teams within the School to undertake a range of administrative tasks related to the recruitment and contract management of staff at the...

  • Assistant Building Surveyor

    5 months ago

    Cardiff, United Kingdom Faithful+Gould Full time

    Welcome to Faithful+Gould, a member of the SNC-Lavalin Group. Become a vital member of a team that takes on some of the world's most exciting and prestigious construction challenges. When you start this role with us, you'll find everyone ready to help because we all want you to succeed. It's about recognising everyone's contributions equally while...

  • Repair Manager

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Otis College of Art and Design Full time

    About the Role:We are seeking a skilled Elevator Repair Manager to lead our field operations team in the south west of England. As a key member of our team, you will be responsible for developing and implementing plans to deliver on monthly targets, ensuring works surveys are carried out in a timely manner, and optimizing opportunities for additions to...

  • Market Researcher

    2 weeks ago

    Cardiff, Cardiff, United Kingdom Adecco Full time

    Job Title: Market Researcher - Consumer InsightsWe are seeking a skilled Market Researcher to support our team for two Saturday shifts in the Penarth Road area of Cardiff.Key Responsibilities:* Interview members of the public and ask short survey questions to understand consumer habits* Provide great and friendly service to shoppers* Approach shoppers and...