Repair Manager
4 weeks ago
About the Role:
We are seeking a skilled Elevator Repair Manager to lead our field operations team in the south west of England. As a key member of our team, you will be responsible for developing and implementing plans to deliver on monthly targets, ensuring works surveys are carried out in a timely manner, and optimizing opportunities for additions to contract.
Key Responsibilities:
- Develop and manage a plan to deliver on monthly targets in line with Company repair processes
- Ensure works surveys are carried out in a timely manner and plan activities with customer representatives
- Optimize opportunities for additions to contract with regard to cost and time
- Ensure work is carried out to a high standard to customers' satisfaction
- Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours
- Ensure monthly margin, volume and efficiency targets are achieved on repair works
- Provide accurate forecasting using the monthly repair planner
- Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent
- Assess team's skills and drive improvement to close skill gaps
What We Offer:
- A highly competitive salary, car policy and bonus scheme
- Market leading pension, with options to increase employee contributions
- 25 days holiday plus, bank with the opportunity to buy more at the start of each year
- Benefits central, providing discount and money back of various retail partners
- Investment in you, with the opportunity to utilize our employee scholarship programme
About Us:
At Otis, we are a global team that continues to rise to the challenges of a fast-moving, high-performance company. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects. Our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
We put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do.
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