Repair Manager
4 weeks ago
About the Role:
We are seeking a skilled Elevator Repair Manager to lead our repair business across the south west of England. As a key member of our team, you will be responsible for developing and managing a plan to deliver on monthly targets, ensuring works surveys are carried out in a timely manner, and optimizing opportunities for additions to contract.
Key Responsibilities:
- Develop and manage a plan to deliver on monthly targets in line with Company repair processes
- Ensure works surveys are carried out in a timely manner and plan activities with customer representatives
- Optimize opportunities for additions to contract with regard to cost and time
- Ensure work is carried out to a high standard to customers' satisfaction
- Identify opportunities for field and process efficiency by regularly monitoring and reviewing KPIs, material spend and labour hours
- Ensure monthly margin, volume and efficiency targets are achieved on repair works
- Provide accurate forecasting using the monthly repair planner
- Recruit, manage and lead the Repair team in order to improve overall performance levels and develop necessary talent
- Assess team's skills and drive improvement to close skill gaps
What We Offer:
- A highly competitive salary, car policy and bonus scheme
- Market leading pension, with options to increase employee contributions
- 25 days holiday plus, bank with the opportunity to buy more at the start of each year
- Benefits central, providing discount and money back of various retail partners
- Investment in you, with the opportunity to utilize our employee scholarship programme, along with the chance to be part of a business that will put you at the heart of what we do
About Us:
At Otis, we are the world's leading provider of elevators, escalators and moving walkways, moving more than 2 billion people every day. We strive to be the best, setting big goals, rising to achieve them, and winning as a team. We are now looking to recruit a talented and ambitious individual to lead our Repair business across the south west of England.
Requirements:
- Be a Lift Industry Professional with a strong technical and repair background
- Demonstrate the ability to over-perform and show the leadership skills required to develop the repair team
- Have a strong commercial awareness and have a solid understanding of P&L
- Be able to demonstrate a background in strong planning, forecasting and project experience
- Have a track record in successfully managing field-based engineers
Join Our Team:
At Otis, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis, click here.
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